Night Information Assistant II

Coordinate and perform a variety of clerical work for the John N. Harms Center, as well as the College during special occasions, evenings and weekends; arrange appointments and meetings between students and administration; register and collect fees for classes; and provide information to students and the general public. Coordinate and perform clerical functions for the Harms Center during special occasions, evenings and weekends including arranging appointments and meetings between students and administration; coordinate basic inter-office transactions. Answer questions and provide information to students and the general public; respond to and resolve routine complaints and inquiries; give directions as needed. Register students and collect fees for classes; issue receipts as needed. Receive, process, sort, and distribute incoming and outgoing correspondence. May interpret and clarify Educational Services, Student Services, and College policies and procedures. Perform related duties and responsibilities as required. Education: Equivalent to an associate's degree from an accredited college or university with major course work in public relations, business administration, or a related field preferred. Experience: Two to three years of responsible experience as a receptionist, preferably in a college environment. Excellent customer service skills. Experience with audio/visual equipment experience preferred. License or Certificate: Possession of, or the ability to obtain, an appropriate, valid driver's license and an acceptable driving record that does not exclude the driver from coverage under WNCC's vehicle insurance.