Overview
Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager
Your Focus - Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Keep records of room availability and guests' accounts, manually or using computers.
- Prepare and distribute daily reports.
- Audit and reconcile cashiers.
- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
- Input and update financial information into the BRAINS network.
- Check guests in/out and perform Guest Service Agents tasks.
- Respond to guest inquiries and resolve complaints.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills - High School diploma or equivalent preferred.
- Previous night audit/accounting experience or equivalent training required.
- Computer knowledge/Excel and arithmetic skills required.
- FSD is a plus, required within 90 days of employment.
HHM Hotels Benefits and Perks - Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context - Work schedule varies and may include working on holidays, and weekends.
- Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.
What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us Positioned at the confluence of several of Washington DC's most dynamic neighborhoods, The Morrow is the preeminent lifestyle hotel in Northeast DC for business, group and leisure travelers. Much like our name which looks to create a better today for the promise of a greater tomorrow, The Morrow is a source of energy and positivity. It's a place where energized guests, dynamic experiences, and thoughtful staff come together to make the most of every day. Driven by a sense of warmth, community and intuitive ease, we connect our guests with a renewed perspective, encouraging them to radiate their own optimism.
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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