Description DoubleTree by the Galleria is looking for an outgoing, highly motivated and guest service-oriented Night Auditor. If you're passionate about hospitality, and have great customer service skills, apply today. Required Skills and Abilities: -At least one (1) year of previous hotel night audit or hotel front desk experience required.
-Flexible to work any overnight shift, including holidays and weekends.
-Must have the ability to communicate in English.
-Basic mathematical skills and ability to make accurate mathematical calculations.
-Previous direct customer service experience.
Job Description: -Balance room, restaurant and bar revenues, post and balance charges and settlements, maintain files and reset the systems for next day operations.
-Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
-Run audit reports and input revenue/expenses/allowances to generate the daily reports.
-Resolve guest related issues and complaints.
-Manage overnight front desk operations and work with hotel security to help ensure safety measures are maintained.
Benefits: - Medical, dental and vision insurance
- Matching 401k
- Employee assistance program
- Free life insurance
- Paid time off
- Holiday pay
- Hotel discount program
- Free lunch
Qualifications Behaviors Required - Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations Required - Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Self-Starter: Inspired to perform without outside help
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Preferred - Goal Completion: Inspired to perform well by the completion of tasks
Experience Required - 1 year: Hotel Night Auditor
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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