SUMMARY The Niemann Harvest Market Bulk Food Specialist is responsible for ensuring superior customer service in their store. They must drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management, merchandising practices, and all store policies and procedures while fostering the Niemann Harvest Market culture.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Delivers superior guest service and ensures absolute customer satisfaction
- Learns and uses the three E's: Engagement, Educate, Empowerment
- Customer engagement: Suggestive selling, sampling
- Educate customer on bulk shopping
- Knows seasonality, use, and taste of products offered
- Responsible for all bulk products sold in store (such as grains, flours, dried fruits, candies, nuts, spices, etc.)
- Quality assurance checks of department
- Proper handling and rotation of product
- Promotes and supports established programs
- Day-to-day operational procedures to ensure stock level, inventory, and cleanliness
- Promotes sales
- Works with other departments to set up pairings and tastings
- Works within company programs, policies and procedures
- Connects and builds relationships with Producers and Makers.
- Follows the latest trends and sources out those products to make them available to our guests.
- Follow all Health Code guidelines
- Works within company programs, policies, and procedures
- Follows all safety policies and procedures; is a safety role model
- Other duties as assigned
KEY ATTRIBUTES - Passion/purpose
- Foodie/farmer
- Thirst for knowledge/curious/inquisitive
- People enthusiast/outgoing
- Genuine
- Good communicator/desire to share
- Trendy/fun
- Honest
- Techie
- Ability to prioritize and multi task
- Detail Oriented
- Ability to work in a fast paced environment
- Problem solving skills
- Multi-skilled
- High energy level
- Adaptability
SUPERVISORY RESPONSIBILITIES - This position has no supervisory responsibilities
EDUCATION and/or EXPERIENCE LANGUAGE SKILLS - Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Write routine reports and correspondence.
- Speak effectively before groups of customers and associates.
MATHEMATICAL SKILLS - Basic math concepts (addition, subtraction, division, multiplication)
CERTIFICATES, LICENSES, REGISTRATIONS - Food Handler's Certification as required by State Law (provided at store level)
- Forklift/Power Industrial Truck training (provided at store level)
RECOMMENDED EQUIPMENT - Slip resistant shoes with closed toe and heel
- Safety Cutter
- Knives
- Apron
- Pallet jack
- Ladder
- Stepladder
- Uniform per store policy
PHYSICAL DEMANDS Regularly (Over 2/3 of the time)
- Walk
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Communicate with associates and customers
- Taste or smell
- Lift and/or move up to 50 pounds
Frequently (Between 1/3 to 2/3 of the time)
- Stand
- Overhead lifting
- Balance
- Lift and/or move up to 75 pounds
Occasionally (Less than 1/3 of the time)
- Sit
- Climb
- Stoop
- Kneel
- Crouch
- Crawl
- Lift and/or move up to 100 pounds
Vision - Close
- Distance
- Color
- Peripheral
- Depth perception
- Ability to adjust focus
WORK ENVIRONMENT Frequently
- Work near moving mechanical parts
Occasionally
- Toxic or caustic chemicals
Noise Level PAY RANGE (depends on industry experience)
$16 up to $18/hour (IL Locations Only)
BENEFITS (eligibility based on full-time/part-time status)
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- Life Insurance
- Voluntary Benefits
- Paid Time Off
- Retirement Plans
- Employee Assistance Program
Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
Position requirements may vary by store location