HHM Talent is assisting a client search for a New Car Sales Manager for their dealer group based in Hammond, LA.
This position is full time and on site.
Responsibilities:
Sales Leadership-
- Lead, mentor, and motivate a team of sales associates to meet and exceed sales targets.
- Develop and implement effective sales strategies to increase both individual and dealership-wide sales performance.
- Oversee the daily operations of the sales department to ensure smooth and efficient processes.
Sales Training & Development-
- Conduct regular training sessions to enhance the product knowledge, sales skills, and customer service capabilities of the sales team.
- Stay updated on the latest models, promotions, and industry trends, ensuring the team is well-informed.
Customer Relationship Management-
- Ensure exceptional customer service by guiding customers through the entire sales process, from initial inquiry to vehicle delivery.
- Resolve customer concerns or complaints in a professional and timely manner, ensuring positive outcomes and long-term satisfaction.
Sales Process Management-
- Oversee the sales process from lead generation to vehicle delivery, ensuring proper documentation and adherence to dealership procedures.
- Work closely with finance and insurance teams to ensure smooth transitions for customers in securing financing and completing paperwork.
Inventory & Pricing Management-
- Collaborate with the inventory team to maintain proper stock levels of vehicles, ensuring a wide selection of models for customers.
- Help establish competitive pricing strategies for both new and used vehicles.
Sales Reporting & Analysis-
- Track, analyze, and report on sales performance metrics, including individual sales, team performance, and inventory turnover.
- Use data to identify areas for improvement and develop strategies to address gaps in performance.
Marketing & Promotions-
- Work with the marketing team to develop local marketing campaigns, promotions, and events to attract new customers and increase sales.
- Assist with organizing and executing dealership events, test drive events, and other promotional activities.
Experience:
- Proven experience as a Sales Manager in a dealership setting
- Minimum of 3-5 years of experience in automotive sales, with a successful track record of managing a sales team.
- Experience with CRM software, sales tracking tools, and inventory management systems.