Role: Network Tools Engineer
Location: Remote
Eastern, Central and Mountain time zones.
US Citizenship is Required - Ability to pass enhanced background screen (criminal, financial, drug) for Public Trust clearance.
Tools team member to support multiple tools within account working as a 'Subject Matter Expert' (SME). The position requires the ability to manage and troubleshoot as well as plan and implement releases/patches/upgrades. The tool SME updates documentation, manages (create/update/close/resolve) change/incident tickets. SME follows ITSM processes for tasks to complete installs and validations.
Primary Tools: OpenText NNMi
- OpenText Network Automation
- SevOne NMS and DI
- Vertiv DSView
- BMC TrueServer Automation for installation of other agents utilizing automation jobs
Secondary Tools:IBM License Metric Tool
Qualifications
Responsibilities:
- Skills needed to support the role include:Attention to detail.
- System administration experience for Windows, Solaris and RHEL OS
- Scripting (.bat and .sh)
- Knowledge of Java and Perl a plus
- Strong investigation and troubleshooting skills
- Must be a self-starter and work with limited direction
- Professional communication skills both written and verbal
- Experience with automation tools and updating/creating/running jobs
- AWS Certification and knowledge of tools a plus
- College degree or 5-10 years of technical experience
- Proficient with MS Office: Word, Excel, Outlook, PowerPoint
About Seneca Resources:
Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.