Network Technician

Network Technician/ Help Desk Technician

Position: W2

Location: 425 C Corporate Cir. Golden, Colorado 80401

Need 7+ years candidate.

Job description:

• Experience working in a help desk environment

• Flexibility to work a variety of shifts with minimal notice

• Must have reliable transportation

• Must be able to pass a background check

• Proficiency with Windows, Linux, and IOS computers

• Excellent oral and written communication skills

• Detail oriented and highly organized to keep tickets in order

• Ability to remain calm and professional in stressful situations

• Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.

• Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment

• Understanding and appreciation for information security within systems and user devices.

• Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary

• Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus