Network Technician

Insight Global is seeking a Network Technician to join one of their top financial clients in the St. Petersburg area. This individual will be joining the Network Operations team, responsible for providing Tier 1 support across the enterprise (branch locations included). This individual will handle a number of tickets daily, focused on remediating issues immediately that could pretain to the networking side (Cisco routers, hardware etc) as well as server issues (stop and start services, outages etc). This person should be well versed in networking, and have a baseline understanding of how to troubleshoot, what commands to use, and when to escalate if needed. This candidate should also have exposure to a ticketing system, ServiceNow preferred. Any exposure to Solarwinds for monitoring is additionally a plus. We are seeking someone flexible between the 1st and 2nd shift as needed, as there is only one other person on the team doing this work right now (7AM-4PM, 3PM-12AM).

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Required Skills & Experience
- 2+ year experience within network support
- Prior experience working within a Cisco heavy environment
- Prior experience with ticketing systems (ServiceNow preferred)
- High School diploma or GED

Nice to Have Skills & Experience
- Exposure to SD WAN and/or Meraki
- Exposure to Palo Alto firewalls
- CCNA
- Bachelors Degree

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.