Ohio Wesleyan University - Network Technician Ohio Wesleyan University is a selective, private, undergraduate liberal arts, residential institution founded in 1842 and is located just 20 miles north of Columbus. Information Services at Ohio Wesleyan University has an opening for a Network Technician. This is a 12-month, full time position with benefits.
POSITION SUMMARY: Provide campus-wide support and technical assistance for computer, printer and other problems, focusing on network-related tasks. Develops an understanding of our wired and wireless networks, cable runs, access points, switches, and firewall configurations and troubleshooting. Works as part of the help desk as needed. Supervised directly by the Chief Information Officer, and works with all IS staff and student employees, as well as all faculty and staff contacts. Contributes to special projects undertaken by Information Services (IS). Escalates extended problems through proper channels, keeping management informed on as directed.
Responsibilities and Duties: - Provides technical support for computer systems deployed across campus.
- Responds to problems reported to IS, as delegated by supervisor, or as indicated by clients.
- Troubleshoots desktop issues related to network connectivity and performance.
- Hardware/Software support of network printers.
- Assists with connectivity of bring your own devices in our residence halls.
- Tests and troubleshoots bandwidth and wireless performance issues.
- Installs wireless access points, UPS batteries, etc. as needed.
- Monitors firewall, wireless controllers, and other critical system logs, makes recommendations.
- and implements security and performance measures.
Factors Contributing Success: - Excellent oral and written communication skills.
- Ability to use both inductive and deductive reasoning skills to assist in solving problem.
- Time management skills.
- Critical thinking skills.
- Desire to learn more about networking and security.
- Able to follow through on tasks to bring them to completion.
- Ability to work with diverse groups and individuals.
- Flexibility to adapt to changes regarding the technology needs of the department.
- Detail oriented individual.
Qualifications: Associate Degree in CS, MIS, CST, or closely related technology field preferred. Also, the experience listed below is preferred.
- 1 year of hardware support.
- 1 year of software support.
- 1 year of network troubleshooting.
NOTE: - Employment sponsorship is not available for this position. Applicants must be currently authorized to work in the United States.
Application process: Applications may be submitted by e-mail to: .
Completed application packets will include: 1) Cover Letter with salary requirements
2) Resume or Curriculum Vitae
3) References will be requested for top candidates
Application review will begin immediately and will continue until the position is filled.
WHAT WE OFFER: Ohio Wesleyan University offers a rewarding place to work. To discover why this should be your next work home, visit our website. Learn more about our benefits at Discover our Benefits. As an equal opportunity institution, OWU has a commitment to diversity, equity, inclusion, and anti-racism. We do not discriminate on any basis including: race, religion, color, culture, national origin, sex and/or sexual orientation, gender, gender identity and/or expression, age, marital status, veteran status, disability status, economic barriers, or any other legally protected factor.