Job Title: Network Support Engineer
Position Overview
We are looking for a proactive and skilled Network Support Engineer to join our dynamic team. In this role, you will play a key part in maintaining and optimizing our clients' network infrastructure. Your expertise will be essential in troubleshooting issues, enhancing performance, and delivering top-tier technical support.
Key Responsibilities
- Network Troubleshooting: Quickly diagnose and resolve network issues to minimize client downtime.
- Network Monitoring: Continuously track network performance and security, proactively addressing vulnerabilities.
- Client Support: Provide timely and effective technical assistance for network-related inquiries.
- Configuration & Maintenance: Install, configure, and manage network devices, including routers, switches, firewalls, and access points.
- Network Optimization: Work closely with cross-functional teams to enhance network stability and efficiency.
- Documentation: Maintain clear and detailed records of network configurations, troubleshooting procedures, and client interactions.
Qualifications
- Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience).
- Proven experience in network support or a similar role.
- Strong knowledge of network protocols, technologies, and topologies.
- Proficiency in network troubleshooting tools and techniques.
- CCNA certification or equivalent is a plus.
- Excellent communication and interpersonal skills.
- Ability to work both independently and collaboratively in a team environment.
- Strong analytical and problem-solving skills with great attention to detail.
Why Join Us?
- Competitive salary and a comprehensive benefits package.
- Opportunities for career growth and professional development.
- A collaborative and inclusive workplace culture.
- Hands-on experience with cutting-edge technologies and exciting projects.
- Be part of a team that values innovation, excellence, and continuous learning.
If you're a passionate Network Support Engineer looking to take your career to the next level, we'd love to hear from you.
Apply now and be part of a company that's shaping the future of networking solutions.
Fortray is an equal-opportunity employer committed to fostering diversity and inclusion. We encourage candidates from all backgrounds to apply.