Network Security Operations Analyst

LOCATION: Bulverde, Texas

HOURS: Typical hours are Monday through Friday, 8:30am-5:30pm, but availability to work nontraditional or weekend hours as needed is required.

PRIMARY RESPONSIBILITIES

Maintain and support infrastructures in a data center and corporate environments.

Assist in management of network equipment, security equipment, and servers.

Troubleshoot network, firewall, and infrastructure issues, assist Support Engineers in troubleshooting issues.

Analyze logs and alerts from security, network, and server devices.

Work with engineers to deploy equipment, including racking, stacking, and cabling.

Scripting and automating processes using scripting languages

Maintain documentation of procedures and inventory of assets.

Identify processes and capabilities that can be streamlined and automated.

Communicate effectively to help bridge stakeholder and development requirements.

Work directly on production-level environments in a fast-paced, results-oriented organization with a rapid time to market.

Perform other duties as needed

Requirements

QUALIFICATIONS

Experience upgrading and troubleshooting desktop and server operating systems

Experience reviewing logs such as firewall logs, traffic logs, or system logs

Experience with scripting languages such as Python and Bash

Familiarity with network concepts such as subnetting, routing, and switching

Familiarity with security processes and procedures

Familiarity with SNMP, SMTP, DNS, NTP, TLS/SSL, RDP, LDAP

STRONGLY PREFERRED

One or more years of experience in managing firewalls, networks, or servers

CompTIA Network+, Security+

Experience with DevOps and Software Risk Evaluation (SRE) methodologies

Experience with network monitoring software such as Splunk, Nagios, or SolarWinds

Demonstrated track record meeting and exceeding SLA requirements.

Benefits

Health, dental, vision, life, and short/long-term disability insurance

Paid vacation, holidays, and sick leave

Competitive compensation and opportunities for advancement

Retirement plan with employer contribution match

Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals

One of San Antonio's "Best Places to Work" for nine consecutive years