Network Infrastructure Engineer II

Salary: $94,740.00 - $146,844.00 Annually
Location : Tacoma, WA
Job Type: Regular/Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 686
Department: Information Technology
Opening Date: 02/07/2025
FLSA: Exempt
Bargaining Unit: POT NON
Anticipated Starting Salary: $102,673 - $120,792 depending on qualifications

Job Summary

Anticipated hiring salary is between $102,673 - $120,792 depending on qualifications

This position is responsible for the engineering, implementation, administration, and support of an enterprise-class IT network infrastructure, utilizing high-level skills with standardized network hardware and software. This role will require partnering with other team members to promote and build significant collaboration and partnerships, including being the backup resource for other network technologies as assigned e.g. physical security (Video, Gates etc.) and other related Control Systems.

The IT network landscape encompasses a mix of on-premises and cloud-based components, including network routers, switches, firewalls, VPNs, VoIP/telephony systems, and Microsoft's Active Directory, DHCP, and DNS services. This role requires the ability to navigate through this complex architecture, adopt an Infrastructure as a Service (IaaS) approach, and enhance the system's efficiency through software-defined solutions like SD-WAN and the principles of Infrastructure as Code (IaC).

Responsibilities for the security of our infrastructure as assigned to this role and delivering and maintaining a secure network is at the core of our culture.
Essential Functions

• Supports multi-protocol routers, multi-layer switches, network devices, and network management systems. Responsible for Tier 2 level support for installation, administration, and support of local area network and wide area network (LAN/WAN) systems at multiple sites.
• Engages and collaborates with business sponsors and stewards to address network, video management system & cameras, gates & access controls system issues, and identify, prioritize, cost management, and plan enhancement opportunities, ensuring the network infrastructure meets the service availability target of 99.99% and 4 hours for Recovery Time Objective (RTO).
• Supports and maintains the network Infrastructure and is responsible for performing security hardening of the installation, configuration, and administration of networking components; testing, and conducting hands-on troubleshooting the security by utilizing expert-level skills with Public Key Infrastructure (PKI), Microsoft Teams (voice), FTP, DHCP, DNS, RDS, and endpoint protection with Windows Defender and Malwarebytes.
• Co-responsible for all the endpoint protection (physical & virtual devices on-premises and in the cloud) to ensure the security settings and the periodic updates of security signature files. Provides full disk encryption support with BitLocker.
• By following IT operational excellence standards, this position will oversee and manage the technical administration of the assigned IT Services through the development of multi-year IT Service Roadmaps and warranty/utility metrics with the use of IT Playbooks.
• Performs within established Service Level Agreements with all lines of business and their partners. The role supports network users following ITIL Incident, Problem, Change, and Service Request practices, providing general systems, reporting, and technical support services.

Required Education and Experience

Bachelor's degree in computing or technology-related field is required. An additional four (4) years of relevant experience may be substituted for a bachelor's degree.

A minimum of four (4) years' progressively responsible experience supporting and troubleshooting a business network is required.

Cisco CCNP certification is required.

Microsoft 365 Certified: Teams Administrator Associate or Teams Voice Engineer Expert and SSCP - Systems Security Certified Practitioner (ISC2) certifications are desired.
Additional Requirements

The ideal candidate will have an expert level of proficiency in supporting:

• Cisco Routers and Switches
• Firewall and VPN Technologies
• TCP/IP/DNS
• VoIP technologies
• Azure Networking
• PKI

As well as extensive skills with:

• Wireless technologies - Point to Point, Private 5th Generation Technologies
• Microsoft Windows Server and Active Directory
• Microsoft Cloud Security Services
• Microsoft Teams, Hybrid and Native Cloud-Based Phone System
• Azure Sentinel
• Security and Vulnerability Scanning

This individual must demonstrate a caring customer service attitude, a strong commitment to operational excellence, and dedication to the organization's core values: Integrity & Transparency; Excellence; Adaptability; Stewardship; Teamwork & Partnerships; Health & Safety; and Diversity, Equity & Inclusion. The Port/NWSA seek candidates who will embrace and model these values both internally and externally, and who understand what it means to carry out these values in their everyday work. We value individuals who also bring an impeccable work ethic, honesty, and integrity, and who consistently exhibit enthusiasm, energy, and a drive to succeed.
In accordance with the Immigration Control and Reform Act of 1986, all persons offered employment must provide acceptable proof of identity and authorization to work in the United States. Proof will be required prior to employment.
The successful candidate must possess (or obtain within 30 days of employment) a valid driver's license. Candidate must be able to successfully complete a background investigation. Candidate must also be able to obtain/maintain a Transportation Worker Identification Credential (TWIC), which is a program managed by the Department of Homeland Security (DHS). Information on this program can be viewed .
Unless altered by an applicable Collective Bargaining Agreement or by a written employment agreement signed by an employee and the Executive Director, the conditions of employment for this position are 'at-will', which means that either the Port or an employee can terminate the employment relationship at any time and for any reason not prohibited by law. No supervisor, manager, or director of the Port, other than Executive Director, has the authority to alter these employment conditions.
THE PORT OF TACOMA IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO PROMOTING AND ENCOURAGING DIVERSITY IN THE WORKPLACE.
As an employer of choice, the Port is proud to offer an excellent benefits package. This includes medical, prescription, vision and dental with no out-of-pocket premiums and full coverage for employee, spouse, and all eligible dependents. In addition, the Port offers vacation, paid holidays, sick leave, bereavement leave, paid parental leave, participation in the Washington State Public Employees' Retirement System (PERS) and a Port-funded Voluntary Employee Beneficiary Association (VEBA) account for out-of-pocket health related expenses for employees and their eligible dependents. The Port's benefits package is valued between 45%-55% of base salary.
01

Do you have a minimum of a bachelor's degree in computer science, information technology, or a related field?

• Yes
• No

02

How many years of progressively responsible experience supporting and troubleshooting a business network do you have?

• less than 2 years
• 2 years to less than 4 years
• 4 years to less than 8 years
• 8 years or more

03

Do you have Cisco CCNP certification?

• Yes
• No

04

Do you have Microsoft 365 Certified: Teams Administrator Associate or Teams Voice Engineer Expert, and/or SSCP - Systems Security Certified Practitioner (ISC2) certifications?

• Yes
• No

Required Question