bout Client: The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as Client, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch.
It delivers experience-enhancing solutions that power today's digital workplace, Connect people, technology, and the edge with a seamless experience and Delivering everything you need for real-time collaboration, connection, and support.
Rate Range: $25-$27/Hr
Job Description:
Required Skills: - Basic knowledge of Linux command line.
- bility to run provided and documented commands through sudo
- bility to run provided scripts in Linux environment, and work with output.
- Manage large scale installs of Linux or Windows servers in DC environment using OS provisioning tools such as Altiris or IPPF or PXE.
Data Center Maintenance: - Proactive walkthrough for failed hardware
- Physical audit of supported systems
- Proper disposal of hardware and media following Client guidelines
- Manage Incident & Request Tickets Assigned to Queue
- Validate server(s)/task is under our service responsibility
- Contact customer for information/request downtime etc.
- Diagnose problem - order parts as required
- Repair/replace/configure as required within scope
- Complete paperwork
- On Call support
- nswer pages within set amount of time (varies between sites).
- Validate server(s) is under our service responsibility
- Diagnose/repair - remotely if possible/on site if required
- Order parts if required
- Escalate to other groups as required
- Complete paperwork
Landings - Validate server(s) landing requirements
- Contact customer as required for information
- Physical land of hardware in correct location
- Build to proper build configuration according to customer requirements and cut sheet
- Request tasks from required groups for additional services
- Monitor tasks for completion or problems and escalate to appropriate parties to resolve
- Update Asset Tracking System with server name, location, and owner
- Complete paperwork
Decoms: - Validate server is under our service responsibility
- Inform customer of decom
Validate that dependent services have been halted - Request decom tasks from required groups to remove server(s) from their services
- Power off and remove server(s)
- Dispose of hardware as requested by owner
Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
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