- Remote: Yes
- Area of Interest: Information Systems & Technical Support
- FTE/Hours per pay period: 1.00
- Department: Technical Operations Center
- Shift: 7 AM to 5 PM Monday-Friday
- Job ID: 163010
UnityPoint Health Information Why UnityPoint Health?
Commitment to our Team - We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.
Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
- Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity, Equity and Inclusion Commitment - At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at
What are team member vaccine requirements?
As part of keeping our communities safe and healthy, all team members must be vaccinated for influenza and Tdap, provide proof of immunity to MMR and varicella, and be tested for tuberculosis. New hires must submit proof of vaccination or an approved exemption to begin work. If you have questions, please contact a recruiter or ask at any time during the interview process. UPH strongly recommends that all team members receive the updated COVID-19 vaccine, and at this time, UnityPoint Health - Meriter requires Covid-19 vaccination or an approved exemption.
Overview The Network Engineer's role is to build, test, and implement wide area and local area network infrastructure solutions that support multiple facilities at various sites. This includes participation in consulting services, project management, network performance and capacity, configuration management, security, automated monitoring/alerting, disaster recovery, and establishment of enterprise standards. Assists with the development of operational support documentation for the Network hardware and software to be supported, monitored, and administered by the Operations department. Knowledge of network protocols (IP, OSPF, BGP), equipment (routers, switches, access points, wireless controllers, hubs, PC's, Printers) and topologies (Ethernet, Fast Ethernet) are required. Working knowledge of all hardware and software that supports the enterprise.
The Network Engineer position will provide efficient and effective systems to furnish healthcare providers with the information to deliver top quality health care by working with the Network Manager, Director of Technology, Project Managers, and other IT management and staff, and external entities.
Excellent communications skills will be used to keep all key entities informed of project progress and ongoing support of the system. Responsible for supplying input for policies and procedures for the enterprise.
Location: Remote - applicants preferrably reside in the UnityPoint geographical areas of Iowa, Illinois, or Wisconsin Hours: 40 hours/week - days Responsibilities Network Support - Provide Level 3 troubleshooting support for critical network issues
- Works closely with other department teams to ensure efficient and effective implementation of project solutions
- Assists in the development of network operational support documentation to be utilized by the Operations department
- Provides input into preparation of project plans monitoring own implementation hours and task schedule
- Works collaboratively with other IT group members to ensure optimal network functionality
- Provides training and technical guidance to Associate Network Engineers and Operations department staff
- Provides night and weekend on-call coverage as scheduled. May assume additional on-call responsibilities as directed by Manager
- Monitor and manage the following systems to ensure network services throughout the network are running optimally
- Solarwinds
- Cisco Prime Infrastructure 50%
- Routers o Core and Edge Switches
Network Planning & Management - Participates in the definition, design, test, implementation, and documentation of enterprise wide network solutions and standards which specify the characteristics of the backbone network components and cabling of all participating systems
- Test new developments in technology as instructed by the Lead and Senior Network Engineers to determine their applicability to the network and how we can use them to improve productivity
- Assists with the development of configuration management procedures for all network components
- Participates in the definition, design, and implementation of network security solutions and procedures
- Assists with the definition of a capacity plan to ensure orderly growth with acceptable response times throughout the network
- Evaluates user departmental devices/system requests which relate to the network to determine appropriate hardware and software specifications
Network Analysis - Assures compliance with federal, state, and local laws or regulations. Effectively prepares and complies with voluntary accreditation as accepted by the healthcare organizations we serve
- Provides project status reports on a regular basis for assigned active projects
- Provides input for network hardware and software recommendations to maintain optimal system performance, maintainability, and security
Qualifications - Bachelor's degree in Engineering, Computer Science, or equivalent education and work experience will be accepted only if previous experience applies to specific systems
- Minimum of two years' experience in Wide Area and Local Area Network infrastructure design, implementation, and support
- Demonstrates thorough knowledge and experience with network requirements and design methodology, topologies, hardware and software components, management and monitoring systems, security systems, file organizations, and capacity planning
- Knowledge of healthcare industry systems preferred
- Ability to work as a team member
- Ability to understand and apply guidelines, policies and procedures