Network Engineer

The Network Engineer is responsible for the design, implementation, maintenance, and optimization of the organization's network and system infrastructure. This role ensures seamless connectivity, high performance, and security across all networked systems to support business operations. The Network Engineer collaborates with cross-functional teams, troubleshoots complex technical issues, and drives continuous improvement in IT systems. By proactively managing hardware, software, and network resources, the Network Engineer plays a critical role in enabling reliable and efficient technology solutions that align with organizational goals.

COMPANY GENERAL POLICY AND PROCEDURE

Attendance: Is punctual and present. Will request time off in accordance with policy. Will document time worked and reasons for tardiness/absence or leaving early according to company policy.

The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The competence of the employee in performing his or her job duties will be demonstrated, maintained, and improved on an ongoing basis.

The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position.

JOB RESPONSIBILITIES

Perform daily maintenance and problem resolution for network and system environments.

Apply operating system patches, perform software upgrades, and execute routine hardware configuration tasks.

Manage and maintain the VMware infrastructure, including virtual servers and storage.

Oversee extensive Managed File Transfer (MFT) environments and Windows and IBM i (AS/400) systems.

Configure, test, and maintain servers and related services to ensure optimal performance and reliability.

Identify, diagnose, and resolve network and system problems efficiently.

Create, update, and maintain comprehensive documentation for all company environments and processes.

Manage and support the company's site-to-site VPN environment, ensuring security and uptime.

Administer network and application monitoring tools to proactively identify and resolve issues.

Interface with software and hardware vendors for procurement, support, and issue resolution.

Provide training and knowledge transfer to internal teams on network and system-related tools and processes.

TECHNICAL EXPERTISE

Strong understanding of TCP/IP networking and associated protocols.

Proficiency with TCP/IP-based services such as DNS, DHCP, HTTP, FTP, SSH, SMTP, and SNMP.

Experience with network monitoring and security tools (e.g., Wireshark, SolarWinds, Nagios).

Strong troubleshooting abilities to distinguish between hardware, software, firmware, OS, and application issues.

CORE COMPETENCIES

Analytical mindset with strong problem-solving skills.

Ability to work both independently and collaboratively in a team environment.

Excellent documentation skills to ensure clarity and accuracy in technical materials.

Strong verbal and written communication skills for effective stakeholder interaction.

Exceptional time management and multitasking abilities to manage priorities and meet deadlines.