Network Engineer

Description

Reports to: Network Manager
Job Overview
We are seeking a proactive and skilled Network Support Analyst to join our dynamic IT team. As a Network Support Analyst, you will play a pivotal role in supporting and optimizing the organization's network infrastructure, with a primary focus on Cisco (Viptela) SD-WAN support. This position demands an individual with strong troubleshooting skills, adaptability, and the ability to collaborate effectively with cross-functional teams and our end users.
While our immediate focus will be on baseline network support and the shift to Cisco (Viptela) SD-WAN technology, candidates with additional experience in voice technologies, particularly Cisco Call Manager, are highly desirable to complement existing team capabilities.
Key Responsibilities:
Provide baseline network support, including troubleshooting, maintenance, and optimization of network systems and services.
Work directly with our end-users on a daily basis when troubleshooting issues.
Support and manage Cisco (Viptela) SD-WAN infrastructure, ensuring upkeep, maintenance, and monitoring.
Assist in identifying and diagnosing network performance issues and implementing corrective measures.
Collaborate with the team to ensure business continuity and optimal network performance during transitions to Cisco (Viptela) SD-WAN platform.
Proactively handle network requests, including user connectivity issues, configuration updates, and equipment deployment.
Work directly with telecom/internet provider support which will include opening and managing tickets.

Required Skills and Qualifications:
Strong understanding of core routing, switching, network principles, protocols, and architecture.
Hands-on experience with Cisco (Viptela) SD-WAN technologies and DMVPN support.
Troubleshooting and problem-solving skills for network and connectivity issues.
Experience working with Cisco switches, routers, and firewalls.
Excellent verbal and written communication skills, along with the ability to create clear technical documentation.
Experience using Catalyst Center (formerly named Cisco DNA Center - DNAC).
Experience using scripting to program and deploy Cisco equipment.

Nice-to-Have Qualifications:
Provide baseline support for Cisco Call Manager integration and management, helping address gaps where needed.
Experience with Cisco ISE, including deployment, maintenance, and troubleshooting.
Experience with Zscaler, including deployment, maintenance, and troubleshooting.
Familiarity with the ServiceNow ticketing system.
Familiarity with SolarWinds.

Why Join Us?
Opportunity to focus on cutting-edge technologies, including SD-WAN deployments.
Work collaboratively with a highly skilled technology team.
Join a supportive work environment where skill sharing, and developing knowledge-sharing initiatives with teammates, is highly encouraged.

Skills

cisco routers, cisco switches, SDWAN

Top Skills Details

cisco routers,cisco switches,SDWAN

Additional Skills & Qualifications

Hybrid role

Experience Level

Entry Level
Pay and Benefits
The pay range for this position is $35.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in New Brighton,MN.
Application Deadline
This position is anticipated to close on Apr 18, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.