Network Engineer

Apply for Job Job ID 77722
Location Merced
Full/Part Time Full Time
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Hiring Range

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is level II is $30.41 - $54.07; level III is 77,900 - $143,300; and level IV is 95,600 - 181,800. The budgeted salary or hourly range that the University reasonably expects to pay for this position depends on education and experience and will fall in the approved ranges accordingly: for level II $37.46 - $46.82; for level III $89,200 - $111,500; for level IV $117,600 - $147,000.

Job Closing Date

This position is not approved for hybrid or remote work modalities. This position is approved for on-site location only.

This position may not be eligible for Visa Sponsorship.

Posting will close upon selection.

Modest relocation reimbursement funds may be available for a well-qualified candidate.

About UC Merced

The University of California, Merced, is the newest of the University of California system's 10 campuses and the first American research university built in the 21st century. With more than 9,000 undergraduate and graduate students, UC Merced offers an environment that combines a commitment to diversity, inclusion, collaboration and professional development. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships, and community involvement, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked among the best public universities in the nation by U.S. News and World Report, UC Merced is uniquely equipped to provide educational opportunities for highly qualified students from the San Joaquin Valley and throughout California. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and supports the economic development of Merced and the region.

The Merced 2020 Project, a $1.3 billion public-private partnership unprecedented in higher education and completed in 2020, nearly doubled the physical capacity of the campus, enhancing academic distinction, student success and research excellence. UC Merced also operates the Downtown Campus Center, a $33 million, three-story administrative building located in the heart of Merced.

The university's mission of educational excellence and rigorous inquiry is powered by three schools and numerous research institutes and centers that seek scientific and social solutions for the Valley, California and the world. In partnership with UC San Francisco, UC Merced is preparing the way for a rigorous medical education program.

The course of UC Merced's evolution is piloted by a long-range strategic plan. Enacted in 2021, the 10-year blueprint is guiding how the values of equity and justice influence our pathway to earning Carnegie R1 research status, growing enrollment, upholding our identity as a minority-serving institution, and operationalizing how commitments to equity, diversity and inclusion are enacted in each campus unit.

About the Job

(Description from level III Engineer): You may request the full job description for Analyst Levels II and IV through

As a member of the Network and Voice services team, this position provides operational support for all aspects of the large, multi-location UC Merced campus network, including switching and routing, LAN/WAN connections, wireless, and Voice over IP services. The incumbent will apply skills as a seasoned, experienced communications professional with a full understanding of industry practices and relevant policies and procedures; resolve a wide range of complex issues; demonstrate competency in selecting methods and techniques to obtain solutions; monitor, detect, and respond to issues impacting network availability and service.

Key Responsibilities: (for a level III Engineer)

•  Uses personal knowledge, professional experience, and IT concepts to perform complex analysis and participate in the design, specification, installation, upgrading, and troubleshooting of wired and wireless network distribution and access electronics. Participates in the administration of the campus's wired and wireless data systems. Serves as network duty engineer responsible for general network problem determination and resolution. Participates in the development and testing of complex network diagnostic tools and documentation.
•  Implements complex communications and network system changes. Participates in the configuration and testing of complex network diagnostic tools and software.
•  Responsible for general network issue diagnosis and resolution. Troubleshoots complex issues in network systems software and distribution and access electronics for medium and large network installations. Works directly with vendor/manufacturer technical support to isolate and resolve complex hardware and software issues. Configures and troubleshoots systems that support network services.
•  Participates in cross-functional group discussions, activities, and efforts. Documents steps for common troubleshooting practices, diagnostic procedures, and issue resolution to be followed by service desk staff. LI-RM1

Qualifications

Qualifications for level II Junior Network Engineer:
•  Bachelor's degree in Information Technology (IT), Information Systems (IS), Computer Science, Engineering or related area from an accredited institution; and
•  Minimum of one year of Information Technology or Network experience supporting large multi-vendor campus or similar networks preferred (required); and
•  Certifications such as CCNA (Cisco Certified Network Associate), CCNP (Cisco Certified Network Professional), Aruba Certified Mobility Associate (ACMA) (preferred).
•  Excellent written and verbal communication skills.
•  Ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
•  Ability to prioritize tasks in order of importance; direct efforts of other specialists; work independently and as a team member; and establish and maintain effective working relationships with departmental peers, departmental technicians and specialists, and all customers serve.
•  Demonstrated thorough knowledge of professional communications and network concepts necessary to resolve issues using established parameters, creativity, and independent judgment, escalating as necessary.
•  Demonstrable understanding of various network hardware platforms, network related protocols including DHCP and DNS and the OSI Model (preferred).
•  Knowledge of computer network characteristics, network operating system software, and all network components (i.e.: network servers, switches, hubs, routers, bridges, cabling, etc.) (preferred).
•  Working knowledge of common switching and routing protocols including EIGRP, OSPF, spanning tree, etc. (preferred).
•  Thorough understanding of various network hardware platforms, network related protocols and software including understanding of OSI layer 3 protocols at a basic level and layer 2 and related technical standards. Demonstrated experience and knowledge with physical cabling including CAT 5/6/6A, single/multi-mode fiber (preferred).
•  Experience with network diagnostic and performance management tools and software. Possess knowledge and experience working with network monitoring and management systems (preferred).
•  Working knowledge of network security fundamentals including packet capture/filtering, stateful firewalls, network segmentation, and access control systems (preferred).
•  Demonstrated knowledge of 802.11 wireless network management and support including controllers, access points, signal strength, heat maps, etc. (preferred).
•  Knowledge of network authentication protocols including RADIUS, 802,1x, ACACS. Qualifications for level III Network Engineer:
•  Bachelor's degree in Information Technology (IT), Information Systems (IS), Computer Science, Engineering or related area; and
•  Three years of progressively responsible related experience or equivalent experience / training (required); and/or
•  Three to five years Information Technology or Network experience supporting large multi-vendor campus or similar networks preferred.
•  Certification(s) such as CCNA (Cisco Certified Network Associate), CCNP (Cisco Certified Network Professional), or Aruba Certified Mobility Associate (ACMA) (preferred).
•  Excellent written and verbal communication skills.
•  Ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
•  Ability to prioritize tasks in order of importance; direct efforts of other specialists; work independently and as a team member; and establish and maintain effective working relationships with departmental peers, departmental technicians and specialists, and all customers serve click apply for full job details