Network Engineer

Cary, North Carolina

Tata Consultancy Services

Role: Network NOC Engineer

Location: RTP, NC

Type: Full Time

Must Have Technical/Functional Skills

2-5 years of experience in network monitoring or support role.
Responsibilities: senior analysts will contribute to the development of incident
response procedures and lead continuous improvement initiatives.
Working with L3/L4 engineers/TAC/Vendor/Clients
Monitor network infrastructure using NOC tools (e.g., Science logic, 1000 Eyes, PRTG).
Identify, analyze, and resolve network outages and performance issues.
Perform L2 troubleshooting for switches, routers, firewalls, and VPNs.
Trained in network operations and familiar with Cisco infrastructure and networking products.
ACI, Hyperflex, Firewalls, Routing and Switching, datacenter, etc.
Escalate unresolved incidents to the appropriate tier 3 or engineering team or work with Vendors
Maintain documentation related to incidents, resolutions, and standard procedures.
Ensure timely communication with stakeholders during outages or critical incidents.
P1 and P2 Incidents/Outage's
Participate in on-call rotation and work in a 24x7 environment
Provide root cause analysis and recommend preventive measures.
Good understanding of TCP/IP, DNS, DHCP, BGP, OSPF, and VLANs.
Experience with tools like Wireshark, SNMP, and Syslog analysis.
L 2.5 knowledge of Cisco routers/Nexus switches/FW/Virtual n/w
Strong communication and documentation skills.
Willing to work under pressure and in rotational shifts.
CCNA- Knowledge and Certification
Experience in cloud networking monitoring (AWS, Azure, Google or Private clouds).

IMPORTANT NOTE ON THE LOCATION & WORK SCHEDULE:

All personnel must be physically located in the RTP area.
Personnel are expected to work on-site four days a week, including one weekend day.
The shifts are as follows:
Early Shift: 6 AM to 4 PM
Late Shift: Noon to 10 PM
Overnight: 9 PM to 7 AM (requires CITVAL)
Front Half Week: Sunday to Wednesday
Back Half Week: Wednesday to Saturday

Date Posted: 06 May 2025