Network Engineer III

Network Engineer III- NOC

Department: Broadband - NOC+

Employment Type: Full Time

Location: Lubbock, TX

Reporting To: Tom Lewis

Description

We are now seeking an experienced and qualified individual to join our team as a Network Engineer III in our Lubbock, TX, office. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to real-world networks, career growth, and advancement opportunities.

Responsibilities & Duties

• Troubleshoot network and server problems.
• Serve as one of the primary escalation points for complex network issues.
• Communicate technical concepts clearly and concisely.
• Lead meetings with NOC customers.
• Ensure quality standards are maintained on tickets.
• Develop and train on NOC processes and procedures.
• Mentor less experienced team members.
• Develop and implement advanced network solutions and architectures.
• Stay up to date with emerging network technologies and trends.
• Participate in strategic planning and decision-making for customer network initiatives.

Qualifications

Education:

• A bachelor's degree in computer/management information systems, engineering, computer science, or equivalent is required.
• Extensive experience may be considered in lieu of a degree requiring a high school diploma or a GED is required.
• Industry-relevant certifications at the advanced level (CCIE, CCNP, JNCIE, etc.)

Experience:

• Expert-level knowledge of ethernet switching, IP routing, VoIP, DNS, and other networking principles.
• Minimum of 5 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks at an expert level.
• Experience with automation, scripting, and/or coding is preferred but not required.
• Expert level understanding of multiple ISP broadband access and core technologies (Adtran, Calix, Cambium, Juniper, Cisco, Ciena, Arista, etc).

Skills:

• Proven ability to design, implement, and troubleshoot complex network environments.
• Strong understanding of network protocols, architectures, and security best practices.
• Proven ability to lead meetings and complex projects with customers.

Additional Information

Work Schedule:

• Full-time, non-supervisory.
• Work flexible shifts and participate in on-call rotation.

Compensation:JSI offers a rewarding and challenging career at every level of the organization. We are dedicated to supporting our employees with:

• A competitive salary and comprehensive benefits package
• Health Insurance (Medical, Dental, Vision)
• Retirement Plan - 401(k)
• Paid Time Off (vacation, sick leave, and holidays)
• Life and Disability Insurance
• A diverse, dynamic, and engaging work environment
• Ongoing training and educational opportunities
• Professional growth and development initiatives

At JSI, we are committed to fostering an environment where our employees can thrive both personally and professionally.

Travel:

• Occasional.