Network Administrator /L2 and L3

Role - Network Administrator /L2 and L3
Location - Columbus, OH
Job Type - Fulltime

Job Description
Must Have Technical/Functional Skills

• Technical proficiency with video conferencing app like MS Teams, WebEx, Zoom.

• Solution designing experience of Conference room and device.

• Able to quickly identify and resolve technical issues that may arise during video calls.

• Knowledge of setting up video conferencing equipment including Polycom, Surface HUB, NEAT, Cisco, Crestron/Extron, Clickshare Camera, microphone and speakers.

• Physical hardware experience with Modern Video Conference Room equipment

• Network and Security protocols and configurations

• Candidate must highlight specific examples of engineering and design, implementation, user education and support, technical troubleshooting support with the 3 Technology areas listed above as they relate to Video conferencing

• Excellent Written and Verbal Skills

• This resource will be the only layer of technical support and is responsible for user education and support

• Must be a self-starter and highly motivated
Experience Required

• 8+ years of experience is required.

• Proficiency with video conferencing tools and platforms such as Zoom, MS Teams, Polycom NEAT, Cisco, Crestron/Extron, Clickshare etc.

• Knowledge of AV equipment setup, configuration and troubleshooting is essential.

• Understanding of network protocol, configuration and troubleshooting skills.

• Knowledge of Data security, encryption and maintaining secure communication channel

Roles & Responsibilities

• Configure and administration video conference equipment including cameras, microphone and speakers.

• Provide technical support and troubleshooting for video conferencing issues, ensures minimal disruption during meeting

• Perform regular maintenance and health checks on video conferencing system to ensure optimal performance

• Train end users on how to use video conferencing tools and equipment.

• Manage and troubleshoot network issues related to video conferencing, ensure stable and secure connections.

• Create SOP's/KB article documentation

Generic Managerial Skills

Must be able to clearly interact with customers, understand the customer's requirements. Coordinate with team and multiple vendors.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.