DescriptionBenefits of Working at Nisqually Red Wind Casino Include : - FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
- FREE Short-Term Disability, Life and Accident Insurance
- FREE Meal during shift
- FREE gaming license renewals
- Paid Time Off
- Floating holidays
- 401(K) Retirement Program (match up to 4%)
- Tuition Reimbursement
- Health & Wellbeing Reimbursements
- Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
- Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
- Flex spending and Dependent care spending
- Career advancement opportunities
- Periodic Team Member contests and giveaways
- Team Member dining and gift shop discounts
POSITION OBJECTIVES: Oversee the operations of the network systems to enable the casino Team Members to provide exceptional service and value to our guests.
Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities
Our Vision: Create incredible experiences.
Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork
JOB SUMMARY: Oversee the day-to-day operations of computer networks including hardware/software support, training, and special projects; plans, designs and implements data connectivity for local area network (LAN) and wide area network (WAN) systems; assists in coordinating special projects including network related wiring plans, system installations, backup, maintenance and problem solving; assists in providing network and remote connectivity hardware/software support; responsible for updates, configurations and maintenance to the IP telephone system; maintains LAN user documentation including hardware/software applications, support logs and other related information; researches and recommends network and server hardware and software; assist in installing, designing, configuring, and maintaining system hardware and software; analyzes and troubleshoots the network logs and tracks the nature and resolution or problems; monitors usage to ensure security of data and access privileges; researches, analyzes, monitors, troubleshoots and resolves data network problems; develops, maintains and implements network support and archiving procedures; researches and evaluates new technologies related to computer networking; recommends and specifies the purchase of related products and services; keeps current regarding new hardware/software products for system enhancements; assists and provides support to the Technology Support/Trainers as necessary; assists in providing internet and intranet user support, and specialized training; responsible for overseeing and training the position of Network Technician.
Requirements
QUALIFICATIONSRequired skills and knowledge: - High school diploma or GED certificate.
- "Cisco Certified Network Associate" (CCNA) certification.
- An in depth understanding of the OSI layer.
- Certifications with Microsoft Networking, including Windows Server and Active Directory (MCSE/MSDBA)
- Two years networking experience, installing, and managing Windows network software and using the latest technology to plan, design and implement LANs and WANs.
- Experience with network capacity planning, network security principles, and general network management best practices.
- Strong, hands-on technical knowledge of network and PC operating systems.
- Working technical knowledge of current network hardware, protocols, and Internet standards.
- Excellent hardware troubleshooting experience.
- Competence with testing tools and procedures for voice and data circuits.
- Twelve months supervisory experience.
- Excellent verbal and written communication skills.
- Knowledge of proper procedures for working in and around Class Ill gaming equipment, as defined by NTGA and Operations.
- Excellent customer service skills.
- Pass NRWC pre-employment testing.
- Ability to work all shifts including weekends and holidays.
- Ability to obtain a Class Ill Gaming License.
Preferred skills and knowledge: - Ability to adapt to change.
- Ability to keep current knowledge of new technologies.
- Ability to work without direct supervision.
PHYSICAL REQUIREMENTS: - Ability to stoop, kneel, crouch, reach, push, pull.
- Ability to stand or move around continuously for 8 or more hours.
- Ability to lift 75 pounds.
- Ability to tolerate a smoke-filled environment.
ESSENTIAL FUNCTIONS OF THE JOB: - Supervise the Network Technicians.
- Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records.
- Design and deploy company LANs, WANs, and wireless networks, including servers, routers, hubs switches, UPSs, and other hardware.
- Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
- Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
- Monitor network performance and troubleshot problem areas as needed.
- Ensure network connectivity of all servers, workstations, telephone equipment, fax machines, and other network appliances.
- Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
- Monitor and test network performance and provide network performance statistics and reports.
- Participate in managing all network security solutions.
- Perform server and security audits, and system backups and recovery.
- Manage and/or provide guidance to junior member of the tern.
- Submit written reports to IT Manager and/or Chief Information Officer regarding integrity issues and other reporting as assigned.
- Train end users where needed and/or directed.
- Responsible for guest service training and facilitating the Guest Service Policy.
- Perform other duties as assigned.
NATIVE AMERICAN HIRING PREFERENCE Rev: 4/25/2025