Position Type: Technology
Date Posted: 4/8/2025
Location: Technology Department
DEPARTMENT/SITE: Technology DepartmentREPORTS TO: Technology SupervisorSUPERVISES: N/AQUALIFICATIONS: Associates degree or equivalent with at least two years experience in IT support and maintenance CompTIA A+ and Network+ Certification recommended. Cisco CCNA certification or above highly preferredIn-depth knowledge of network systems both LAN and WAN, TCP/IP protocols, operating systems, computer software and the ability to provide senior-level support Understanding of network security technologies, encryption, quality-of- service, and network protectionMust have experience in network design and layoutMust have a good understanding of Voice Over IP (VoIP) and videoconferencing technologies using Cisco CallManager with Unified Voicemail systemsA good understanding of Cisco IOS's and platformsA good understanding of network monitoring systems and SNMP protocols Experience with various computer operating systems both PC and MacintoshAbility to work proactively and independently or in a team environment and adapt to the needs of the department to support the schools The ability to manage personnel and coordinate individuals or groups in the completion of projects which includes being able to clearly express instructions. Must work well with all types of people and be able to handle conflicts properly. Management experience preferred
Good communication skills both oral and written. The ability to document and follow procedures properlyThe ability to explain clearly technical information to a person with limited technology knowledge The ability to coordinate and work with 3rd party vendors in the completion of tasksThe ability to manage time and resources efficientlyMust be able to lift 50 poundsA strong work ethic and dedication to the jobPERFORMANCE RESPONSIBILITIES: - Support and maintain all LAN/WAN-based network equipment, ensure all equipment is running current versions (i.e. switches, routers, firewall, Radius, wireless controllers)
- Provide Tier 2 support for PC technicians for all schools which include support for all district workstations (PC and Mac), laptops and printers. Responsible for workstation configurations and base clone configurations
- Support all VoIP phone systems, phones, and voicemail systems of the district
- Maintain security and monitor for network vulnerabilities
- Administer all wireless networks and ensure proper security with connecting devices
- Maintain all SNMP network monitoring station for all SNMP capable devices
- Support and maintain all district network-based time clocks
- Responsible for all communications rooms and the upkeep and security of these rooms
- Assist the Director of Technology with the planning and design of future technology integrations
- Responsible for all battery backup and generator units in all wiring closets
- Maintain a working relationship with the Mississippi Department of Education networking department
- Administer all Blackberry PDA units and Blackberry Servers
- Works closely with the Systems Administrator in the installation of network-based equipment and cabling to meet the schools needs
- Responsible for documenting of setup and configurations of managed equipment.
- System performance tuning and insure that the server infrastructure is up and running.
- Indoctrinating and training technicians in district technology procedure and process
- Work with distributors, vendors, and contractors to accomplish projects.
- Responsible for the maintenance and administration of the district-wide IP-based surveillance cameras
- Responsible for the video-conferencing units across the district
- Perform routine audits on computer and network security
- Administer the Virtual Private Network connections for all users dialing into the network
- Any other responsibilities the Director of Technology deems necessary to the benefit of the Moss Point School District
TERMS OF EMPLOYMENT: 240 days, at-will employeeEVALUATION: Performance of this job will be evaluated annually in accordance with provisions of the Board's policy on Evaluation of School District's personnel.