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Description
They will Monitor the infrastructure and network by responding appropriately to alerts and events. Respond to incidents from triage through resolution, including escalations, where appropriate. Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures. Provide data center support where appropriate. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. Provide incident notification to Government representatives. Top Skills Details
1. 5 years of IT with a focus of Networking
2. Active Secret Clearance
3. Sec+
4. CCNA
Date Posted: 04 April 2025
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