Join Our Dynamic Team as a Multi-Unit Restaurant Operations Manager. - Salary Range: $100,000 - $110,000 / year
- Potential for quarterly and year-end bonuses
- Embrace a vibrant, multi-brand corporate culture
- Endless opportunities for career advancement
- Comprehensive benefits package included
Are you a seasoned foodservice professional with a love for high-volume operations and strong leadership abilities? We are thrilled to offer you the chance to lead as a Multi-Unit Restaurant Operations Manager at Phoenix International Airport (PHX). If you excel in a fast-paced food environment and seek a fulfilling challenge, we want to hear from you.
Your Key Responsibilities: - Oversee Front of House and Kitchen Operations: Supervise and evaluate General Managers to ensure tasks and goals are met, providing constructive feedback and necessary disciplinary action.
- Prioritize Food Quality: Ensure adherence to food quality standards, recipes, and portion control while complying with company policies, brand expectations, and food safety regulations.
- Optimize Costs: Actively manage food and labor costs to maximize profitability.
- Lead and Develop Your Team: Recruit, train, and communicate effectively with your team of Food Travel Experts, setting clear daily goals and expectations.
- Enhance Guest Experience: Establish and sustain guest service standards and brand specifications that promote teamwork and efficiency.
- Implement Systems and Processes: Ensure compliance with all company policies and state health and sanitation standards.
- Maintain Merchandising Standards: Uphold high standards for merchandising displays and monitor inventory levels.
- Manage Office Administration: Oversee financial tasks including fund management, inventory, purchasing, scheduling, and payroll.
- Support Financial Management: Assist in analyzing sales performance through reports and benchmarking.
- Problem-Solving: Tackle routine challenges and escalate complex issues to higher management as needed.
What We're Looking For: - Education: High School Diploma or equivalent; an associate's degree or relevant coursework is preferred.
- Experience:
- At least seven (7) years in restaurant/food service in a management/supervisory role.
- A minimum of five (5) years as a Restaurant General Manager.
- Experience managing multiple locations and oversight of General Managers is highly desirable.
- Technical Training: Preferred background in Full Service or Quick Service restaurants; culinary experience is a plus.
- Computer Skills: Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and POS systems, with strong organizational abilities.
- Interpersonal Skills: Ability to engage effectively with all levels, including executives and hourly staff, and adept at conflict resolution.
- Financial Acumen: Expert in P&L management with the capability to mentor General Managers.
Why Join Us? - Dynamic Work Environment: Experience the excitement of a major airport with a fast-paced atmosphere.
- Career Growth: Advance your career in a supportive and challenging environment with one of the largest restaurant operators globally.
- Attractive Compensation: $90,000 - $100,000 plus bonuses, comprehensive health, dental, vision, and life insurance plans, paid time off, a 401K with company match, and an Employee Assistance Program.
We prioritize diversity and inclusion at SSP, committed to creating a workplace where everyone feels valued and motivated. As an equal opportunity employer, we encourage candidates from diverse backgrounds, genders, races, religions, disabilities, sexual identities, and orientations to apply.