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Responsibilities Implement, manage, and optimize APIs using MuleSoft Flex Gateway and Anypoint Platform. Configure and manage API Gateway features such as security, rate limiting, routing, certificates, TLS/MTLS, and more. Develop and test enterprise-grade APIs adhering to RAML and OpenAPI Specification (OAS) standards. Utilize MuleSoft API Manager for API lifecycle management and monitoring. Collaborate with stakeholders to design API specifications and ensure alignment with business needs. Work with Salesforce Experience Hub and manage API Catalogs/Portals for seamless integration and accessibility. Monitor and troubleshoot systems using tools like Redis servers, Linux servers, New Relic dashboards, and ServiceNow. Provide technical support, resolve incidents, and ensure operational stability for integration systems. Leverage Linux scripting and networking skills to automate and optimize system processes. Utilize GitHub for version control and repository management; knowledge of GitHub Actions is highly desirable. Analyze existing integration workflows and identify areas for improvement to enhance performance and security. Qualifications and Skills Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5+ years of experience in API management, enterprise integration, and technical support. Hands-on experience with MuleSoft Flex Gateway, Anypoint Platform, and other API Gateway tools. Strong knowledge of Gateway features like security, rate limiting, routing, and TLS/MTLS. Proficiency in REST APIs and API management standards (RAML, OpenAPI Specification/OAS). Experience with MuleSoft API Manager for API development and testing. Understanding and experience with Salesforce Experience Hub API Catalog/Portal. Strong knowledge of Linux servers, Redis servers, and scripting. Hands-on experience with New Relic, Postman, and ServiceNow for monitoring and troubleshooting. Proficiency in GitHub; experience with GitHub Actions is a plus. Familiarity with networking concepts and tools for secure and efficient API communication. Nice-To-Have Relevant certifications in MuleSoft or API Management are a plus. Familiarity with API deployment in cloud environments like AWS, Azure, or Google Cloud. Knowledge of additional integration tools like Postman or SwaggerHub for API testing and documentation. Experience in automating incident management processes.
Date Posted: 04 March 2025
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