MSP Account Manager

Laconia, New Hampshire

Evernet
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We're Hiring: Account Manager

Location: Connecticut or New Hampshire (Remote)
Full-Time Client-Facing Tech + People-Oriented

Love solving problems? Thrive on building relationships? Let's talk.

At EVERNET Consulting, we're not your typical IT & Marketing support company-we're a rapidly growing team passionate about delivering world-class service with a personal touch. We're on the lookout for our next Account Manager-a relationship builder, trusted advisor, and champion for our incredible clients.

What You'll Do:

As an Account Manager at EVERNET, your mission is simple but impactful: make our clients' lives easier and more successful. You'll be their go-to guide, working to understand their needs and align the right mix of EVERNET's services and solutions. You'll work hand-in-hand with our internal teams to deliver exceptional outcomes-and build relationships that last.

Day-to-day, you'll:
  • Develop strong, trusted relationships with clients and internal team members
  • Engage with clients regularly through calls, video, email, and in-person meetings
  • Manage contracts, proposals, quotes, invoicing, and renewals
  • Identify upselling and cross-selling opportunities-be their go-to expert
  • Conduct strategic business reviews (at least annually) to assess satisfaction and identify opportunities
  • Ensure clients are getting full value from our services and platforms
  • Collaborate across departments to troubleshoot, problem-solve, and innovate
  • Use tools like Autotask or ConnectWise to manage client data and interactions
  • Work independently with a high degree of ownership and reliability
What We're Looking For:
  • Experience: 2+ years in Account Management, preferably in IT or professional services
  • Tech-Savvy: Familiarity with Autotask or ConnectWise is a must
  • Location: Must be based in Connecticut or New Hampshire
  • People Person: You're a clear communicator, proactive listener, and client advocate
  • Detail-Oriented: You never let the small things fall through the cracks
  • Driven: You're excited about meeting (and exceeding) goals
  • Trustworthy, dependable, and capable of working without micro-supervision
Who We Are:

EVERNET Consulting is a Hartford-based IT & Marketing services company supporting professional services clients across the U.S.-from law firms and financial institutions to healthcare practices and more. We're a small but mighty team that values trust, excellence, and continuous learning.

Why Join Us?
  • Be part of a tight-knit, supportive, and ambitious team
  • Work with varied clients across industries and geographies
  • Enjoy flexibility and work-life balance
  • Make a real impact in a growing company
Ready to Apply?

If this sounds like your kind of opportunity, send us your resume and complete the short application questionnaire. We're excited to meet you.

Be a relationship builder. Be a trusted advisor. Be awesome-always.
Date Posted: 05 May 2025
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