About Us:
HouseMax Funding is a premier private lending firm, delivering speed, certainty, and service that make real estate investors feel like VIPs. We fund dreams, flip houses, and empower entrepreneurs-and we do it all with precision, passion, and a personal touch. We call it The HouseMax Standard-and it's how we win business, retain clients, and dominate the market.
We're looking for a Mortgage Processing Sales Assistant to become the heartbeat of that standard with one of our high volume teams. If you've got experience in loan processing or pre-processing, are obsessed with customer service, thrive in fast-paced environments, and love playing a pivotal role in helping people win-this is your shot. This is an in-office position located at our headquarters in Austin, TX.
Your Mission:
Deliver a white-glove, concierge-level lending experience that wows borrowers from first contact through funding-and keeps them coming back. You'll be part relationship-builder, part deal-smoother, part process-master-and 100% essential to our borrowers' success.
What You'll Do:
Concierge Borrower Experience
- Guide clients through the loan process with clarity, confidence, and responsiveness
- Anticipate borrower needs, solve problems proactively, and communicate like a pro
Business Development Support
- Onboard new clients, prepare pre-qualification packages, work closely with the processing team, and tee up smooth loan closings
- Engage in business development to help grow your team's client base
- Represent HouseMax in a way that turns first-time borrowers into raving fans
Client Relationship Management
- Maintain post-funding relationships to support repeat business and referrals
- Keep our CRM up to date with borrower interactions, follow-ups, and status updates
- Help us build a referral-worthy client journey every step of the way
What You Bring:
- 2+ years in lending, title, mortgage, or high-touch client service (bonus points for private lending experience)
- Ridiculously good communication skills-written, verbal, and everything in between
- Extreme attention to detail and follow-through
- An ownership mindset: you don't wait to be told, you take the reins
- Comfort in a fast-paced, performance-driven environment
What We Offer:
- A front-row seat in one of the most dynamic private lending companies in the country
- Hands-on training in hard money lending and investment real estate
- A team that treats each other like family and works like champions
- Competitive compensation with bonus/commission opportumnity, benefits, and room to grow
Join Us. Be the Reason They Say "I'll Never Use Another Lender Again."
Apply now and show us how you deliver five-star service in a world that's full of threes.