As a Loan Officer, you will work directly with our homebuying customers. You will impact the lives of our customers while working in an environment of respect, empowerment, and professional development. You will assume full responsibility to guide new home purchasers through the loan process from loan application to approval and settlement. You will prequalify prospective buyers, review financing options, and assist in repairing credit-challenged purchasers as needed. You also serve as the primary point of contact for homebuyers throughout the home buying process.
This position is based on-site in community model homes and the Virginia Beach office.
Primary Responsibilities
- Remain knowledgeable on all available loan programs offered, as well as broker offerings, to compete with lenders to earn each customer's business
- Originate high quality loan applications and submit to the processing department along with all supporting documentation
- Positively impact the customer experience, while maintaining weekly contact with all borrowers, brokers, staff, and homebuilding partners to answer questions regarding specific loans, share loan status, and build relationships
- Develop and maintain strong partnerships with the homebuilding sales team to support the monthly sales goals of each community
- Educate sales team members on industry changes and new product offerings
- Provide excellent service to the builder and homebuyer while meeting yearly performance goals
Qualifications
- Must have NMLS license
- 1- 2 years' experience origination
- Strong knowledge of FNMA, FHA, and State housing loans
- Strong selling, exemplary customer service, and vocational skills
- Four-year degree preferred