Join Mr. Cooper Group - the largest mortgage servicer in the country. We have 1.5 trillion-dollar mortgage servicing portfolio and over 6 million customers. Our Loan Officers are consistently receiving the most, and highest quality inbound leads in the industry.
As a Mortgage Loan Officer you will be responsible for providing exceptional customer service and assisting clients in navigating the mortgage loan process.
Essential Job Functions
- Provide sales support and strong communication to customers, processors and management from loan pre-qualification to loan closing, while maintaining production standards at minimum acceptable levels as set by management.
- Complete mortgage applications using Company loan product system, including initial required documentation and stipulations. Must ensure compliance with company policy and government regulations.
- Maintain production reports for leads and sales contact, pipeline and other pertinent sales activity reports.
- Effectively manage and follow-up on leads generated through various Marketing Department efforts.
Education/Experience Requirements
- High School/GED or equivalent work experience.
- Proven successful consumer lending sales experience (minimum 2 years), working with FHA and conforming products.
- Must have passed UST and be licensed in at least one state.
- Proficient computer skills including Microsoft Office Suite, and other mortgage / banking software.
- Excellent interpersonal, written and oral communication skills (Bi-lingual fluency a plus).
- Must have strong sales and closing techniques.
- Ability to take initiative and responsibility.
- Strong problem solving ability with multiple systems and scenarios.
- Organizational skills and attention to detail.
- Ability to prioritize tasks in a fast paced environment.
- Proficient in Microsoft Office/Excellent computer skills
- Must live within 75 miles of Chandler AZ office