Title: Senior AppDynamics Observability SME
Work Location: Remote
Work Shift: Starts from 4:30PM IST
Relevant years of experience: 6+
Notice Period: Immediate/Currently serving notice
Required Qualifications:
- 8+ years of experience in IT operations, system administration, or engineering
- 3 + years' experience leading people and/or leading large-scale projects
- 2+ years' experience working with automation concepts and tools like Ansible, Jenkins, Terraform, Python to develop configuration, deployment, and orchestration workflows
Preferred Qualifications:
- Strong knowledge of modern observability tools (e.g., App Dynamics, Cisco Cloud Observability, Prometheus, Grafana, App Dynamics, ELK stack, DynaTrace, New Relic) and related practices
- Experience with both legacy systems and modern cloud-native technologies (e.g., Kubernetes, microservices, serverless)
Specific Skill-Set Requirements:
In specific with AppDynamics experience with machine agent installation and troubleshooting (Windows and Linux at minimum)
• App agent installation, and troubleshooting (mainly Java, .NET, Node JS, etc.)
• DB agent installation, troubleshooting and DB collector configuration.
• End User monitoring (nice to have)
• Synthetics (nice to have)
• Post agent enablement tasks:
o AppDynamics Application configuration customization (including BTs, Thresholds, BT detection, etc.)
o Health Rules
o Policies
o Actions
o Dashboards
In general:
• Proven expertise in observability, monitoring, and performance management of large-scale, distributed systems
• Experience with both legacy systems and modern cloud-native technologies (e.g., Kubernetes, microservices, serverless)
• Exceptional communication and interpersonal skills, capable of engaging effectively with both technical teams and business stakeholders, presenting findings and plans, and documenting systems and processes.
• Ability to own problems end-to-end, and willingness to obtain any required knowledge to get the job done
• Ability to lead matrix teams to achieve complex goals with a strong sense of accountability and integrity
• Ability to break down complex issues and develop innovative, comprehensive solutions
• Excellent project and program management skills, with a track record of leading complex initiatives to successful completion
• Strong analytical and problem-solving abilities, with a focus on delivering actionable insights and improvements
Preferred Certifications (nice to have)
• AppDynamics Certified Performance Analyst
• AppDynamics Certified Administrator
• AppDynamics Certified Implementer
• AppDynamics Certified Developer