Job Summary: We are seeking a detail-oriented and technically skilled SAP Technician to support the implementation, maintenance, and optimization of SAP systems. The ideal candidate will work closely with business units and IT staff to ensure seamless operation of SAP modules, troubleshoot issues, and provide user support.
Key Responsibilities:
-
Provide technical support for SAP systems including installation, configuration, maintenance, and upgrades.
-
Troubleshoot SAP system errors and performance issues; escalate as necessary.
-
Assist in the deployment and integration of SAP modules (e.g., FI, CO, MM, SD, PP, HCM).
-
Create and maintain user accounts, roles, and permissions within SAP.
-
Collaborate with SAP consultants and developers to implement system enhancements.
-
Run system diagnostics and generate reports on system performance and usage.
-
Provide end-user training and support to ensure effective use of SAP systems.
-
Document technical processes, procedures, and system configurations.
-
Monitor data integrity and assist in data migration and cleanup activities.
-
Ensure compliance with IT security and data privacy standards.
Requirements:
-
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
-
2+ years of experience supporting SAP systems.
-
Familiarity with SAP modules and understanding of business processes.
-
Basic knowledge of database systems and SAP NetWeaver platform.
-
Strong troubleshooting and analytical skills.
-
Excellent communication and interpersonal abilities.
-
Ability to work independently and manage multiple tasks efficiently.
Preferred Qualifications:
-
SAP certification in one or more modules.
-
Experience with SAP S/4HANA.
-
Knowledge of ABAP programming (basic understanding helpful).
-
Experience working in manufacturing, logistics, finance, or HR environments.