Middleware Identity & Access Management SME

About Our Company: Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations. Location: This position is primarily remote but may require occasional onsite visits to IRS facilities located in Lanham, MD, and Martinsburg, WV, as needed. Role: The Middleware Identity & Access Management SME (SiteMinder, PingFederate, CA Directory) serves as a technical leader supporting the IRS Middleware Operations and Maintenance Project. This role is responsible for designing, implementing, and migrating legacy identity and access management (IAM) systems to modern platforms, including the Ping Identity Suite. The SME will integrate and optimize middleware components to enable secure, scalable, and compliant Single Sign-On (SSO) services across the IRS enterprise. This position provides end-to-end support for critical infrastructure components that facilitate secure internal and external access to IRS systems, supporting over 70,000 users across dozens of enterprise applications. The ideal candidate will have deep experience with identity and access management solutions, middleware platforms, and delivering secure access capabilities in a federal environment. Responsibilities: Serves as a Technical SME for the IRS Middleware Modernization Program. Architects, designs, implements, and migrates from legacy systems (SiteMinder, CA Directory, Shared SSO, AMDAS, EDA) to modern platforms (PingFederate, PingAccess, PingDirectory). Integrates and optimizes middleware components supporting IRS's enterprise Single Sign-On (SSO) and access management. Provides Level 2 and Level 3 Incident Management and daily Operations & Maintenance (O&M) support, including rotational 24x7x365 coverage for production and disaster recovery environments. Provides Level 2: Middleware Service Support & Level 3: Middleware Production and Disaster Recovery SME Support. Collaborates with cross-functional teams to implement robust disaster recovery strategies, streamline database operations, and enhance business continuity. Analyzes and resolves complex technical incidents in development, testing, and production environments. Develops proof-of-concepts (POCs) and prototypes for new middleware solutions. Supports migration of backend services from Solaris to Linux platforms. Documents architectures, configurations, processes, and operational procedures. Provides mentoring and knowledge transfer to IRS technical staff and junior engineers. Ensures system compliance with IRS and federal security frameworks, including IRM, ELC, OneSDLC, CMMI, ISO 9000, and ITIL. Optimizes system efficiency, performance, and cost-effectiveness by leveraging SAN/NAS storage, database replication, and enterprise-level monitoring techniques. Minimum Requirements: Bachelor's degree in computer science, Information Systems, or related field. 10+ years of IT experience, including 5+ years in Middleware and Identity Management within federal systems. Hands-on expertise with the following: Identity & Access Management Platforms: SiteMinder, CA Directory, Shared SSO, AMDAS, EDA, Automated Enrollment, Business Objects SSO. Ping Identity Suite including PingFederate, PingAccess, and PingDirectory. Application Servers & Middleware: WebLogic, JBoss, WebSphere. Commercial Off-the-Shelf (COTS) Tools: QMail Directory, XML Gateway, WebMethods, Informatica, JBoss, BusinessObjects Enterprise (BOE), IBM MQ. Skilled in SAN/NAS storage, database replication, and compliance (IRM, ISO, CMMI). Experience delivering Level 2/3 Incident Management and 24x7x365 O&M, including disaster recovery. Proven ability to optimize database operations and implement disaster recovery strategies. Experience migrating legacy identity platforms to Ping Identity. Familiar with IRS modernization architecture and DITE technical standards. Strong troubleshooting, documentation, and communication skills. Preferred Qualifications: Advanced degree in Computer Science, Information Systems, or related discipline. Prior IRS or Treasury modernization project experience. Familiarity with Rational Toolsets (ClearCase, ClearQuest, RequisitePro). Knowledge of SAML, OAuth, OpenID Connect, LDAP, PKI. Background in enterprise testing (manual, integration, regression). Experience supporting IBM Mainframe (OS/390), COBOL, Oracle, DB2, and CICS. Experience supporting secure object repositories (SOR) and Postfix MTA. Preferred Certifications (or equivalent): IBM WebSphere MQ Specialist, MQ (MQSeries) Specialist, or MQ (MQSeries) Developer WebMethods Integration Server & Enterprise Certified Developer Sun Certified Programmer for Java 2 Platform Sun Certified Web Component Developer for Java 2 Platform, Enterprise Edition Clearance: Active IRS MBI Level Clearance. Hours of Support: Normal Business Hours + After-hours and Weekend (rotational on-call for Level 2/3 Incident Management), when necessary. Recently ranked as high as among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support teams. At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI. DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.