Mid CMDB Administrator with Security Clearance

USmax Corporation is seeking a Mid CMDB Administrator. This role is responsible for assisting in the development, management, and maintenance of the Configuration Management Database (CMDB) within the organization's ITIL framework, and other operational support as required. This position is located in Springfield, VA, working onsite five days per week. Duties and Responsibilities Configure and deploy ServiceNow Discovery across multiple networks to ensure comprehensive asset and service visibility.
Implement and optimize Cloud Discovery to capture multi-cloud infrastructure components.
Prepare and configure Service Mapping, ensuring application services are accurately represented in the CMDB.
Fine-tune Identification and Reconciliation Engine (IRE) rules to prevent duplicate CI records and improve data integrity.
Collaborate with stakeholders to define discovery schedules, credential requirements, and best practices.
Troubleshoot and resolve discovery issues, ensuring proper data ingestion into the CMDB.
Work with ITSM and CMDB teams to improve data accuracy and maintain alignment with ITIL best practices.
Provide documentation and knowledge transfer to internal teams.
Other duties as assigned
Required Qualifications: Hands-on experience with ServiceNow Cloud Discovery (AWS, Azure, GCP).
Strong understanding of Service Mapping principles and data modeling.
Experience configuring and optimizing IRE rules for CI reconciliation.
Strong scripting skills (PowerShell, Python, or JavaScript) for automation and troubleshooting.
Active TS/SCI clearance.
Required Experience: Ability to successfully obtain CI Poly
Knowledge of network protocols, IP addressing, and infrastructure components.
Ability to analyze and interpret large datasets within the CMDB.
Strong problem-solving skills and ability to work in a fast-paced environment.
Strong analytical and troubleshooting skills.
Ability to learn quickly and work collaboratively in a team environment.
Preferred - ServiceNow Certified System Administrator (CSA) or working towards a CMDB/Discovery certification.
Preferred - Experience with ITSM and ITOM modules in ServiceNow.
Preferred - Exposure to cloud platforms (AWS, Azure, GCP).
Ability to think critically and solve complex issues
Ability to work with other teams and stakeholders to ensure mission success.
Required Education: Bachelor's Degree and 3+ years of relevant experience or Associate's Degree and 5+ years of relevant experience or High School Degree and 8+ years of relevant experience
Security Clearance Requirements: Applicants must possess an active TS/SCI clearance to be considered for this position. Candidates must have the ability to obtain CI Poly Clearance.
Work Location / Schedule: Five days per week on site in Springfield, VA.
Travel Requirements: None About USmax USmax Corporation is an award-winning SBA Certified Woman-Owned Small Business and leading provider of innovative professional, technical and enterprise IT services. Our client areas span international development, public safety, law enforcement and healthcare markets. Our Commitment to quality and continuous process improvement is demonstrated by our CMMI-SVC ML3 appraisal, as well as ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2013 registrations. We offer complete program life cycle support through a full range of planning, design, implementation, management, and support services. Our services based on trust, quality, efficiency, and innovation drive the mission of our various federal and commercial customers. USmax is certified by the Commonwealth of Virginia Department of Veterans Services as a Virginia Values Veterans (V3) Facility and certified as a V3 Certified Employer. USmax is an avid supporter of the men and women who have served our country. This certification recognizes this achievement and furthers our commitment to veterans and their families. USmax is an Equal Opportunity Employer and embraces diversity and inclusion. Please see our website to learn more about our equal employment policies or to request an accommodation to enable you to apply for employment with us. For more information about USmax or to apply for a position, visit .