Microsoft Dynamics365 F&O

Position: Microsoft Dynamics365 F&O, POS (MPOS) & .Net consultant
Experience: 8+ years
Work Location: Washington DC or Wilmington, Delaware

Function:
This client-facing role requires very good experience with MS.Net, SQL, MS D365 F&O, POS (MPOS). Must be client-focused, team oriented with exceptional communication skills.

Experience:.

• 8+ years of experience in leading and managing Microsoft Dynamics 365 Commerce / Retail support project

• Experience of D365 Commerce / AX 20212 Retail implementations and support

• Experience of rollouts, deployments, upgrade

• Experience of code / fix push to POS (MPOS)

• Experience of setting up new stores, store migrations

• Experience of SLA based support

• Experience of configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station, MPOS

• Experience of working on incident management tools like ServiceNow

• Good exposure to Finance & SCM domains and industry knowledge

• Flexible with work hours

• Ability to manage requirements/scope and risks appropriately

• Ability to identify risks, issues, find solution and plan/manage them

• Good at client interactions, able to set & manage stakeholder expectation

• Good presentation and communication skills

• Good experience of working in multi-vendor environment

• Should be okay with Onsite-Offshore Global Delivery Model

• Travel as needed

Roles and Responsibilities

• D365 HQ Enhancements (Code Fixes, Configuration) and testing in multiple environments and performing regression testing

• MPOS, HQ and CSU deployment for changes, fixes and upgrades

• MPOS (frontend) support

• MPOS API Interfaces support

• MPOS Customizations and extensions support and future enhancements

• D365 HQ Interface support to with Client's Revenue Accounting systems

• MPOS upgrades, enhancements (configuration, code fixes) and mass deployment across store network

• Configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station, POS

• Testing and Release management

• Perform root cause analysis for issues

• Creating or updating Technical design documents

• Good at client interactions, able to set and manage stakeholder expectation

• Ability to manage requirements or scope and risks appropriately

• Ability to identify risks, issues, find solution and plan or manage them