Mentor Coordinator

Position Title: Mentor Coordinator

Organization: Take Stock in Children, Palm Beach County

Location: Palm Beach County, Florida

Hours: Full-Time (40 hours/week), salaried, exempt

Benefits: Medical, retirement, vacation, sick leave, and holidays per TSIC personnel policies

Reports To: Mentor Manager

The Mentor Coordinator supports mentor recruitment, engagement, and program compliance. This position ensures effective coordination of mentor support services, working closely with the Mentor Manager to foster meaningful mentor-mentee relationships and enhance program impact.

Assist the Mentor Manager in developing and executing a countywide mentor recruitment plan and time-task calendar to increase mentor participation.

Support the delivery of mentor orientation, ongoing training workshops, and virtual student career workshops featuring mentors.

Serve as a brand ambassador for Take Stock in Children (TSIC) in the community.

Develop mentor content for a student-focused Monthly Program Newsletter and feature Mentor Success Stories.

Manage mentor resources, the Mentor Facebook group, Mentor Hub, and the Mentor Ambassador Program.

Oversee the collection and tracking of mentor sessions, ensuring weekly meetings occur and are recorded for compliance with the Balanced Scorecard (BSC).

Facilitate the onboarding of new mentors, assist in mentor-mentee matching, and maintain mentor files, databases, and Constant Contact communications.

Assist with the Annual Mentor Survey and coordinate mentor recognition events.

Work with school liaisons, college readiness coaches, and program staff to monitor mentor-mentee meetings and facilitate introductions.

Respond to mentor and potential mentor inquiries within 24-48 hours.

Support compliance with TSIC State Office requirements, Balanced Scorecard metrics, and other reporting needs.

Be available for late afternoon and early evening hours as needed.

Plan and execute mentor appreciation and recognition events.

Perform other duties as assigned to support the success of the mentor program.

Associate or Bachelor's degree preferred.

Proficiency in Google Suite, Microsoft Word, Excel, PowerPoint, Constant Contact, and Facebook Groups.

Preferred: Experience with Salesforce or similar CRM platforms.

Strong organizational, communication, and multitasking skills.

Excellent work ethic and interpersonal skills.

Experience in volunteer recruitment and implementing innovative mentor engagement strategies.

Strong presentation skills for mentor recruitment and training.

Ability to plan and execute mentor appreciation and recognition events.

Willingness to work flexible hours, including evenings, during event periods.

Valid driver's license and reliable transportation to travel within Palm Beach County.

Passion for supporting youth, with an understanding of the challenges faced by low-income students and their families.