Member Solutions Representative

Ottumwa, Iowa

Community 1st Credit Union
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Are you ready to embark on an electrifying career journey with Community 1st Credit Union as a Member Solutions Representative? Here's your chance to be the driving force behind exceptional member experiences. In this dynamic role, you'll serve as a trusted advisor, connecting with our community while crafting innovative solutions to meet their financial needs.

Experience a culture that thrives on energy and fun, where your contributions directly impact our members' lives. Unleash your potential in a friendly, supportive environment that fosters creativity and excellence.

Become part of a connected team that values integrity and innovation-apply now and take the first step towards a fulfilling future.

Having the ability to speak fluently in Spanish is preferred, but not required.

A little about Community 1st Credit Union

The C1st Difference - As a not-for-profit financial institution, we give returns to our members in higher savings rates, better services, and lower borrowing rates - ensuring that all of our members get the best value for their membership. At C1st, we build customized financial solutions, so you can enjoy the life you want. Our staff will also make it comfortable for you to have a conversation about what's important. "C" for yourself what C1st can do for you.

Make a difference as a Member Solutions Representative

As a new Member Solutions Representative at Community 1st Credit Union, your day-to-day expectations will be both engaging and rewarding. Your core responsibilities include answering inquiries, resolving issues, and providing personalized recommendations tailored to each member's financial goals. You'll utilize innovative tools and resources to assess member needs and deliver prompt service, ensuring high-quality interactions.

Additionally, expect to collaborate with a high-performing team to brainstorm solutions and share best practices, keeping the energy level up. Staying informed about our products and services will be essential as you guide members through their options, transforming challenges into opportunities. Embrace continuous learning to enhance your skills and grow within our vibrant credit union culture.

Does this sound like you?

To excel as a Member Solutions Representative at Community 1st Credit Union, you'll need a unique blend of skills that align with our core values. Strong communication skills are essential, as you'll be the voice of our credit union, building rapport and trust with members. An empathetic and customer-centric mindset will allow you to understand and address each member's financial needs effectively. Your ability to think critically and innovate will empower you to provide tailored solutions, even in challenging situations.

We value a high-performance attitude; therefore, self-motivation and a proactive approach to problem-solving are key to your success. Flexibility is crucial in our fast-paced environment, enabling you to adapt to changing member needs and circumstances effortlessly. Lastly, a genuine passion for helping others will not only enhance your interactions but also contribute to our community-focused culture.

Join us.

If you believe that this position matches your requirements, applying for it is a breeze. Best of luck.

Date Posted: 19 December 2024
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