Member Service Representative I

Shelton, Washington

OUR COMMUNITY CREDIT UNION
Job Expired - Click here to search for similar jobs
Our Community Credit Union is looking for a Member Service Representative in our Shelton branch. As a Member Service Representative, you and your team will provide OURCU's members with the high-quality member service that keeps them coming back to OURCU for their financial needs.

You may thrive as a Member Service Representative if you:
  • Enjoy interacting with people and making them smile
  • Have a knack for maintaining accuracy while working with numbers
  • Embrace the challenge of problem-solving and finding solutions
  • Find fulfillment in helping members meet their unique needs
  • Customer service and pride in community is a must
Your day may include:
  • Greeting members and nurturing relationships with them
  • Performing transactions such as deposits and withdrawals, cash advances, transfers, issuing cashier's checks, etc.
  • Responding to member inquiries and performing relevant research
  • Offering OURCU products and services when it may be beneficial to the member and their specific needs
  • Maintaining confidentiality regarding member accounts
  • Assisting the Branch Manager with related duties as requested
You might be a great fit if you have:
  • Customer service experience
  • Cash handling experience
  • Strong communication skills
  • Attention to detail
OURCU offers the following benefits:
  • Medical, dental, and vision insurance (covered 90 percent for employee and 60% percent for qualified dependents).
  • Employer-paid life 2x annual salary
  • Employer paid -Employee Assistance Program
  • Generous 401(k) options (OURCU contributes no matter what.)
  • Paid sick leave and vacation
  • 12-Paid holidays
  • Logo wear stipend given to every employee each calendar year.
  • Tuition assistance.
For more details, please view the full job description.

OURCU is committed to equal employment opportunities. As part of our hiring process, we do require a credit and criminal background check once a job offer has been extended and accepted. This employer utilizes E-Verify as part of our I9 verification process, if you have questions, please reach out to our HR team at

As part of our employment process we require a criminal background check and credit check.

Date Posted: 04 June 2025
Job Expired - Click here to search for similar jobs