Member Experience Manager

Baton Rouge, Louisiana

AIA Louisiana
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AIA Louisiana Member Experience Manager:

Cultivate a Thriving Architecture Community


AIA Louisiana seeks a passionate advocate to join our team as Member Experience Manager. Immerse yourself in the vibrant Louisiana architecture scene while shaping the future of the profession in our state.


About AIA Louisiana:

We're the State Chapter of the American Institute of Architects in Louisiana, empowering over 1100 architects, allied professionals, and affiliate members across the state. We champion design excellence, advocate for architects' interests, and equip our members with cutting-edge resources and a supportive community.


Own Your Impact:

As our Member Experience Manager, you'll be a lead designer of AIA Louisiana's membership growth strategy. Craft initiatives that attract new talent, engage existing members, and cultivate a sense of belonging for all.


Your Responsibilities:

  • Strategize & Analyze: Design data-driven recruitment and retention plans, leveraging insights to maximize impact.
  • Targeted Outreach: Craft compelling marketing campaigns that resonate with potential and current members.
  • Warm Welcome: Engage in the onboarding process, ensuring a smooth and positive introduction to AIA Louisiana.
  • Nurturing Relationships: Foster connections through events, programs, social media management, and customized communications, keeping members engaged and valued. Some travel required; fairly minimal.
  • Member Advocate: Proactively address member concerns, ensuring their satisfaction and long-term commitment.
  • Face and Voice of AIA LA: Provide office management and support three days per week.
  • Team Player: Collaborate with AIA Louisiana staff and committees to achieve shared goals.

Who You Are:

  • A bachelor's degree in marketing, communications, business administration, or a related field is your foundation.
  • You thrive in the world of membership, with at least 3 years of proven success in recruitment and retention, ideally within professional associations or non-profits.
  • Your track record speaks volumes - past achievements in campaign development and implementation are a must.
  • Data analysis is a superpower, and you wield it with expertise to inform strategic decisions.
  • Communication is your art form - you write persuasively and connect authentically with diverse audiences.
  • Building relationships and development is your forte - you foster trust and collaboration with ease.
  • AIA Louisiana's mission ignites your passion - you believe in the transformative power of architecture and its impact on our communities (please visit ), understanding our commitment to improve the places where we live, work, and play.
  • You can work independently and reliably regardless of the environment.
  • You are willing to travel around the state periodically to meet members, staff events, and provide updates to the Board of Directors as needed

Beyond the Ordinary:

  • Competitive salary and benefits package to fuel your professional journey.
  • Immerse yourself in a dynamic and collaborative environment, brimming with creative minds.
  • Witness the impact of your work firsthand - shape the future of Louisiana's architecture landscape.
  • Continuous learning and growth opportunities to refine your expertise.

Join us.

Send your resume and cover letter to by May 1. AIA Louisiana embraces diversity and is an equal opportunity employer. We value talent without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Help us maintain and grow our thriving AIA Louisiana community. We look forward to hearing from you.

SALARY: $48,000-52,000/yr

BENEFITS: Annual Bonus, Health, Dental, Vision, Retirement stipend are options

HOURS/LOCATION: Full Time, In-Person, Baton Rouge

Date Posted: 28 April 2025
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