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Benefits:
401(k)
401(k) matching
Employee discounts
Flexible schedule
Join an amazing team. If you are interested in medical aesthetics and want to learn more or you have sent that last kid off to college or adulting, and wondering what you are going to do with all that free time then this an opportunity to look into.
Now interviewing for a Medical Spa Guest Services Specialist position. We have a very fun and busy family style work environment. In addition to the hourly pay, the perks are amazing and unique. Who doesn't love an opportunity to experience some of the best treatments in modern technology for skin rejuvenation and body sculpting?
You could be working at either our Zionsville or Fishers MedSpa on the Northside of Indianapolis. Some time may be spent to gap fill at either location however most hours will be at our Fishers location.
We offer great employee discounts.
Please Note: We are sorry but we are not currently hiring for internships.
Duties & Responsibilities
Greeting and ensuring patient information & paperwork is up to date
Answer telephone and schedule appointments, take concise messages
Answer incoming customer inquiries
Maintain a calm demeanor when working in high patient volume situations
Maintain a good working relationship with spa staff
Gain knowledge of spa services provided to respond to patient inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Work closely in a team environment
Effectively collect and balance payments from patients upon departure
Adhere to all HIPPA and OSHA regulated standards
Other duties as requested
Preferred Requirements
Note: this role requires availability until 7 pm several nights per week and a minimum of two Saturdays per month 9:30-3:30.
Preferred previous experience at a Medical Office offering injectables &/or laser treatments
3-5+ years of related work experience with sales or customer service
Able to work some evenings until 7 pm & two+ Saturdays a month
Good computer skills
Honest & trustworthy
Able to work alone and within a team environment
Demonstrated attention to detail and organization.
Sales background a plus
Client scheduling experience a plus
Excellent interpersonal, written and oral communication skills
Well organized
Commitment to outstanding patient experience
Chic business casual attire
High school graduate or higher
Exceptional communication skills
Ability to thrive in a dynamic workplace, contributing to a high energy environment. This is your opportunity to make an impact by finding solutions that best meet our patients needs each time they connect with us.
This is a near full-time hourly position, with an average of 20 - 30 hours per week though this may increase during busy times of the year.
Job Type: Part -Time could evolve to Full - time
Benefit Conditions:
Waiting period may apply
COVID-19 Precaution(s):
Sanitizing, disinfecting, or cleaning procedures in place
Job Duties:
Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Other duties as requested
Date Posted: 28 May 2025
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