About the Company - SNI Staffing Now has partnered with a busy multi-specialty office looking for multiple Bilingual Medical Schedulers with a minimum of one year of experience, to join our growing organization in the Houston, Texas Market. Looking for candidates with Pain Management or Orthopedic office specialty.
Responsibilities:
- Communicates with all appropriate parties regarding patient and procedure
- Follows-up and ensures all documentation is obtained
- Verifies if all LOP's have been obtained prior to scheduling procedures
- Schedules and/or reschedules patient appointments
- Coordinates transportation for our procedure patients, if needed
- Inform and provide the patient with the necessary information and instructions prior to the procedure date
- Follows-up on all Canceled or No Show Patients
- Sends prescriptions to the pharmacy via fax or e-mail
- Answer telephone and deal with inquiries
- Update patients' information into the EMR database
- Updates daily log for all patients' office visits
- Updates daily log of all patients who have confirmed procedures
- Communicates with the doctor and attorney offices
Required Skills:
- Must be bilingual (Spanish)
- Knowledge of Excel, Microsoft Word, outlook
- EMR experience
- Good understanding of medical terminology, good communication skills and is detail-oriented
- Spine Pain Management/Orthopedic background knowledge experience is preferred
- Exceptional customer service and phone etiquette