Job Title: Medical Records Clerk
Location: Santa Ana, CA (Hybrid) 2 days in office and 3 days at home
Pay Rate: $25/hour
Position Type: Full-Time Hybrid Schedule
About Us: We're an established personal injury law firm based in Santa Ana with a reputation for providing exceptional service and support to our clients. Our team is passionate, dedicated, and thrives in a collaborative environment where every role is essential to our success. If you're detail-oriented, organized, and ready to make a real impact, we'd love to meet you.
Position Overview: We are seeking a reliable and proactive Medical Records Clerk to join our team. In this role, you'll be a vital part of our case management process by ensuring all necessary records and reports are obtained, organized, and readily available for our attorneys and case managers.
Key Responsibilities:
- Contact medical providers to request and follow up on medical records.
- Maintain a clear and efficient tracking system to ensure timely record retrieval.
- Schedule and track follow-up dates using a digital calendar system.
- Communicate with clients to gather treatment updates and status.
- Order police reports, fire department reports, and other relevant documentation.
- Archive and organize all incoming records and reports, both digitally and physically.
- Collaborate with the legal team to ensure smooth case progress and documentation accuracy.
What We're Looking For:
- Strong organizational and time-management skills.
- Excellent communication abilities - both written and verbal.
- Experience with medical records, law firms, or insurance is a plus.
- Comfortable making follow-up calls and tracking multiple requests.
- Tech-savvy with experience in case management or CRM systems preferred.
Perks & Benefits:
- Competitive hourly pay at $25/hour
- Hybrid schedule for work-life balance
- Supportive, team-oriented culture
- Growth opportunities within the firm
If you're looking for a role where your attention to detail and communication skills can shine in a fast-paced, meaningful environment, we encourage you to apply today.