Medical Receptionist/Telephone Operator
A-Line Staffing is currently seeking an experienced Medical Receptionist/Telephone Operator. if you think you're a GREAT candidate and would like to be considered for immediate consideration call/text Day Green at - or email at
Job description:
Responsible for providing a wide range of telephone switchboard duties, including, triaging calls and relaying messages. Assists with clerical duties as required. Serves as a liaison between patients and medical staff.
Schedule & location:
- 8:30AM-5:00PM Monday-Friday (Roanoke, VA)
Salary/Wage:
Duties:
- Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
- Takes and relays messages in an accurate and timely manner.
- Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
- Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone equipment malfunctions to the appropriate party.
- Provides a pleasant and helpful phone contact for callers.
- Responsible for opening and closing the switchboard.
- Responsible for the in-house paging system.
- Performs clerical duties as assigned to maintain workflow in the department.
Required Qualification:
- Entry level ( call center and medical experience preferred)
Education:
- High School Diploma or GED
If you think you're a GREAT candidate and would like to be considered for immediate consideration call/text Day Green at - or email at