Description Job Title: Medical Receptionist
Location: Metro Family Physicians Medical Group, Inc
Salary Range: $18.00 - $20.00
About Us Metro Family Physicians Medical Group, Inc is a dedicated Family Medicine practice that prioritizes strong, healthy families and personalized wellness plans tailored to every lifestyle. Our mission is to deliver high-quality, compassionate care with a focus on maximizing health and well-being. We are currently seeking a Medical Receptionist to join our team. This frontline position plays a critical role in creating a welcoming and efficient experience for our patients. If you're friendly, organized, and passionate about helping others, we'd love to hear from you.
Key Responsibilities - Greet patients and visitors warmly, maintaining professionalism and eye contact
- Answer and direct phone calls in a courteous and efficient manner
- Check in patients, verify and update personal and insurance information
- Collect and document co-pays accurately
- Keep patients informed of appointment delays or scheduling changes
- Schedule and confirm appointments; reschedule as needed due to provider changes
- Handle patient concerns calmly and professionally
- Maintain a clean, organized front office and ensure supplies are stocked
- Balance and manage daily funds through the appropriate banking system
- Ensure compliance with HIPAA and office safety guidelines
- Verify patient eligibility and authorization prior to appointments
- Assist with other administrative tasks as assigned
Qualifications - High school diploma or equivalent required
- Medical Assistant or CPR certification preferred
- 0-6 months of experience in a medical office required
- 2-3 years of medical office experience preferred
Skills & Competencies - Strong understanding of HIPAA, OSHA, and Cal-OSHA regulations
- Excellent verbal and written communication skills
- High attention to detail and strong organizational skills
- Ability to maintain confidentiality and professionalism in all interactions
- Calm and patient demeanor when addressing patient concerns
- A strong customer service focus and team-oriented mindset
Benefits - Medical, dental, and vision coverage after 90 days
- 401(k) plan available after 1 year of employment
Metro Family Physicians Medical Groupis an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability.