Medical Receptionist

Job Description:

Medical Receptionist

Location: Tulsa, OK
Pay Range: $16.00 - $19.00 per hour
Schedule:

Monday - Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 1:00 PM

Join our partner's team in Tulsa, OK, as a Medical Receptionist, where you will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. Your responsibilities will include managing patient check-in, verifying insurance details, collecting payments, scheduling appointments, and delivering exceptional customer service. This role is essential in maintaining smooth clinic operations and ensuring patient satisfaction.

Key Responsibilities:

Patient Interaction:

• Greet patients and visitors promptly, providing a warm, courteous, and professional welcome.
• Assist patients with inquiries, guide them to the appropriate departments, and ensure they understand clinic policies.
• Manage patient check-in and check-out, verifying insurance details and collecting co-pays, deductibles, and past-due balances.

Scheduling and Communication:

• Accurately schedule appointments for provider visits, lab work, imaging, and other services.
• Answer incoming calls promptly and professionally, directing them to the appropriate staff as needed.
• Communicate appointment reminders, no-show policies, and prepare and mail new patient packets.

Data Management:

• Enter patient information into the Practice Management System accurately for billing and record-keeping.
• Verify and update patient insurance details and demographics at each visit.
• Obtain required signatures on consent and insurance forms, maintaining compliance with legal requirements.

Administrative Support:

• Balance the cash drawer at the end of each shift following clinic protocols.
• Monitor and address voicemail messages, ensuring timely responses to patient inquiries.
• Maintain a clean and organized work area, ensuring all supplies are stocked.

Compliance and Confidentiality:

• Adhere to HIPAA guidelines, protecting patient confidentiality at all times.
• Maintain a professional image by following the clinics dress code and behavior standards.
• Follow all clinic policies and procedures, maintaining consistent attendance and punctuality.

Qualifications:

• High school diploma or equivalent.
• Minimum of 2 years of customer service experience, with medical office experience preferred.
• Proficiency with Practice Management Systems and/or Electronic Medical Records (EMR) systems.
• Strong communication skills, both verbal and written.
• Bilingual (Spanish) preferred.
• Ability to multitask in a fast-paced environment.

Physical Requirements:

• Ability to sit for extended periods while performing data entry.
• Ability to navigate a multi-line phone system.
• Ability to maintain emotional control and professionalism, even during high-stress situations.

Join Our Partners Team:

If you are a proactive, customer-focused individual who thrives in a fast-paced environment, we encourage you to apply. Your role will be essential in ensuring our partner's patients receive top-notch care and support from their very first interaction.

Salary Package:
$ 16.00 - 19.00 (US Dollar)