Medical Receptionist - AdventHealth Medical Group All the benefits and perks you need for you and your family: - Healthcare Benefits & Paid Time Off from Day One
- Student Loan Repayment Program
- Career Development
- Whole Person Wellbeing Resources
Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that
together we are even better.
Schedule: Full-time
Shift: Monday - Friday, Days
Location: 265 E Rollins St, Suite 11100, Orlando, FL 32804
The community you'll be caring for: - More than 800 physicians, 450+ advanced practice providers, and 2,600 clinical and support staff in over 40 specialties, provide patients with a broad range of medical and surgical services.
- AdventHealth Medical Group Central FL operates over 200 offices, providing compassionate, multidisciplinary care to more than one million patients a year.
- In existence since 1994, AdventHealth Medical Group Central FL has demonstrated consistent growth and stability in an ever-changing health care market.
The role you'll contribute: The Medical Receptionist is responsible for greeting patients, scheduling appointments, verifying insurance, reviewing new patient registration, entering patient information into the practice's designated system, requesting and collecting co-pays/outstanding balances at the time of check-in/check-out. This individual is responsible for taking accurate messages and routing correspondence efficiently. Serves as a liaison between patients and medical support staff.
The value you'll bring to the team: Welcomes patients appropriately, accurately updates, verifies and enters patient demographics (including insurance and billing) and processes/scans all forms into appropriate systems
Maintains an effective operational flow by communicating patients' status to appropriate team members and keeping patient apprised
Provides education as necessary to patient regarding test locations, patient portal use, and follow-up (non-clinical) actions
Respectfully but firmly requests co-pays and/or outstanding balance at time of check-in
Ensures cash control by collecting, processing and balancing funds in the practice's designated system and documents properly per FHMG guidelines
Documents appropriately within the office's designated system to ensure regulatory requirements are met including, but not limited to, Meaningful Use and PCMH.