At OrthoVirginia,
stronger starts here-
and it starts with you. OrthoVirginia is Virginia's largest provider of orthopedic medicine and one of the leading providers of physical, hand, and occupational therapy. As one of the largest orthopedic specialty practices in the country, OrthoVirginia's nationally recognized physicians provide advanced surgical and non-surgical care to patients of all ages.
We are seeking a passionate and experienced Medical Receptionist who is dedicated to providing exceptional administrative support and contributing to the success of our clinic. At OrthoVirginia, you will have the opportunity to make a positive impact in people's lives, work across various teams, and assist healthcare professionals in delivering top-notch care. Be part of a team that ensures smooth operations and enhances patient care in our clinic.
Why Join OrthoVirginia?Our Benefits: OrthoVirginia offers competitive pay and benefits for employees including paid-time-away, family planning, and retirement plan options. Our flexible scheduling affords our employees a meaningful work-life balance and our knowledgeable leaders provide a rewarding work environment.
Our Culture: At OrthoVirginia, we champion healthy, vibrant, and active communities, one person at a time. If compassion, excellence, and unity drive you, and you're ready to help us set the standard for high-quality, patient-centered care, we'd love to hear from you.
Schedule: Monday - Friday: 11:30 am - 7:30 pm No Weekends
Apply now to join our team.Essential Functions: - Maintain the registration desk, answer phone lines, and schedule appointments.
- Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays.
- Provide administrative support to providers as needed (e.g., filing, distributing dictation).
- Provide general office assistance, including purchasing office supplies and maintaining office equipment.
- Coordinate with the billing office on collections and balancing payments.
- Serve as a liaison between patients and clinical staff, ensuring efficiency and excellent customer service.
- Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients.
- Collect appropriate copays, payments on accounts, and payments for cash and carry supplies, accurately posting to patient's account.
- Communicate with providers, medical assistants, financial counselors, patient resource coordinators, and other support staff as needed.
- Demonstrate sound knowledge of insurance plan participation and ensure appropriate processing of insurance information.
- Manage telephone, fax, and email requests in a timely and organized manner to ensure effective communication and excellent customer service.
- Ability to work flexible schedules to meet clinic needs.
Basic Qualifications: - High school diploma or equivalent
- One year of relevant office experience; Medical office experience preferred
This organization participates in E-Verify. Esta organizacion participa en E-Verify
Pre-Employment background check, drug screen and TB test required for all new hires.
OrthoVirginia, Inc. is an Equal Opportunity Employer.