Medical Receptionist

Benefits/Perks

•   Great small business work environment -

•   Flexible scheduling

•   Paid time off, health insurance, dental insurance, retirement benefit, and more.
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Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. -
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Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. - Maintain patient flow. - Provide positive patient relations.
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Responsibilities -

•   Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents

•   Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards

•   Register patients, update patient records, verify insurance accurately and timely, and check patients out -

•   Determine, collect, and process patient payments and address collection and billing issues

•   Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests

•   Balance daily patient charges (cash, check, credit cards) against system reports

•   Complete closing procedures by preparing closing documentation and submitting required reports

•   Complete cash control procedures and secure financial assets

•   Maintain complete and accurate documentation

•   Other duties and responsibilities as assigned
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Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, eg, Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. - Clear and articulate phone mannerisms. -
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