Overview
SSM Health Physical Therapy - Outpatient Division Patient Service Specialist (PSS) - Edwardsville, IL Entry level position -Pay starts at $18 per hour (Increases based on education and experience) Monday- Friday 32 Hours M- 9:30 AM- 6:30 PM
T- OFF
W- 9:30 AM - 6:30 PM
TH- 7:30 AM - 4:30 PM
F- 9:30 AM - 6:30 PM
Responsibilities This administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.
Responsibilities
- Greets patients
- Answers phones
- Patient intake and data entry
- Insurance verification and pre-authorization
- Schedules patient appointments
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
If you have experience in the below you could be a great candidate:
- Office admin
- Receptionist
- Patient Service Representative
- Health care
- Medical field
- Administrative Assistant
- Patient Care Specialist
- Front desk
- Customer Service
- Server
- Retail
- Hotel
- Guest Services
- Office Coordinator
- Great work ethic
Qualifications
Minimum Qualifications - High School degree or diploma required
- Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
- Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required
Preferred Experience - One year in medical office setting that required multi tasking preferred
- knowledge of health insurance preferred
Additional Data
Generous benefits package including: - Generous PTO to maintain a healthy work-life balance
- Comprehensive medical/Rx, vision and dental plan offerings
- Company matching 401(k) retirement plans, as well as Life and Disability protection
- Excellent Orientation Program
We have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis. "Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law."