Ultimate Staffing is actively seeking an experienced Medical Insurance Customer Service Representative to join their client's dedicated team in Connecticut. This position plays a crucial role in providing exceptional service to customers by addressing inquiries and issues related to medical insurance with a high level of professionalism and efficiency. The hours are 11:30 AM - 8:00 PM M-F, Bilingual
Connect with us ay or
Responsibilities:
- Responding promptly to customer inquiries regarding medical insurance policies and coverage.
- Assisting customers in understanding their insurance benefits and resolving any issues or concerns.
- Updating and maintaining accurate customer records in the database.
- Communicating effectively with customers and internal departments to ensure a smooth resolution process.
- Ensuring all customer interactions align with company policies and procedures.
Requirements:
- Previous experience in a customer service role, preferably within the medical insurance industry.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using computer systems and databases.
- Ability to work effectively in a fast-paced environment.
Work Hours:
Monday to Friday, 2nd shift.
Benefits:
The position offers a competitive salary with a maximum pay of $22.00 per hour, along with a comprehensive benefits package that includes health insurance, retirement plans, and paid time off.
Additional Details:
Ultimate Staffing Services is committed to providing a supportive work environment and opportunities for professional growth. If you are interested in this exciting opportunity, please apply directly to this job posting for consideration.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.