Medical Customer Service Representative

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding services provided at the offices. Perform administrative duties using specific knowledge of medical terminology and practice, clinic, or laboratory procedures. Schedule and register patients for visits, verify insurance, check out patients and collect co-pays

Requirements

High School Graduate or GED

1 year front desk experience in a medical environment required.

Basic knowledge of medical terminology

Demonstrated computer skills for documenting patient care in an electronic medical record

ICD-10 CM Knowledge a plus

Ability to communicate effectively in person, on the telephone, and in writing

Ability to work independently and as a team

Ability to read and comprehend patient medical charts, medical terminology, prescription medications, and physician messages

Willing to work hours clinic is open 9am-9pm

Willing to travel to other clinics as needed